Edmund YEN

Regional IT Demand Manager - APAC @ Ferrero

About

More than 35 years of experience in IT system development, ensuring on-time delivery of business solutions by applying management and technical skills in strategic planning, application R&D support/development, project management, and cost containment. By managing various virtual teams with effective team leadership, I have delivered a record of success in multimillion-dollar projects and received company and user recognitions.I am responsible for the successful delivery of projects on enterprise systems to meet new business initiatives and manage various ongoing system upgrades to lay down the foundation of continuous improvements.

Country

City

Hong Kong SAR

Industry

Food & Beverages

Skill

英文, 通訊, 分析技巧, 應用程式開發, 團隊管理, IT 管理, SAP Netweaver, SAP ERP, SAP MM, SAP SRM, SAP CRM, ABAP, Process Improvement, Solution Architecture, SAP XI, Materials Management, CRM, Database Administration, DB2, IMS DB/DC

Experience

Regional IT Demand Manager - APAC

Ferrero

2015-5 - Present · 11 yrs 5 mos

Hong Kong

Leadership and Supervision - Head of Regional IT Department of North Asia Markets (Hong Kong, Taiwan, Korea, Japan) - Provide end-to-end IT infrastructure support from personal device to network and servers - Support Regional SAP business processes and manage Global and Local Projects

SAP Support Manager - North Asia

Ferrero

2014-12 - 2015-4 · 5 mos

Hong Kong

Leadership and Supervision - Manage IT Department for North Asia Markets (Hong Kong, Taiwan, Korea, Japan) - Support Regional SAP Rollout - Lead and Assist Global and Local Projects

Project Manager / COE Customers / COE Enterprise

CLP

1995 - 2014 · 19 yrs

Hong Kong

Project Management - Supervise development team members and monitor project progress - Perform project planning with resource control to meet budget and target date - Consolidate annual business plan with project sponsors/users on CAPEX/OPEX budget - Conduct unit and integration test and follow up user acceptance/performance tests - Configure and enhance the application and modules to meet business requirements - Enforce change management & quality assurance to comply with company policies System Maintenance and Support - Perform business analysis, study & evaluate user's requirements and transform them into technical tasks Vendor Management - Carry out monitoring, measuring and mitigating risk - Participate in vendor selection, evaluation and negotiations in contract tendering - Conduct recruitment, provide appraisal and make decision on recommendation

Project Manager / DBA

Toronto Hydro

1988-5 - 1995-4 · 7 yrs

Toronto, Canada Area

- Propose enterprise planning and strategy - Design disaster & contingency plan and sketch company standards and policies - Recommend strategies & new DBMS technology on a cost-benefit basis - Perform business feasibility studies and prepare project proposals - Produce project plan on resource allocation, time estimation & job priorities schedule - Provide leadership in various projects - Conduct business re-engineering - Perform database & security administration functions - Support applications maintenance and enhancements on Customer Information System - Liaison between user & operations maintaining excellent service relationship

Assistant Manager

Citi

1984-4 - 1988-3 · 4 yrs

Hong Kong

- Support Citibank eBanking Applications and core banking Legacy systems (COSMOS) - Support FX and MM on global and local trading markets - Support Commercial Trade on L/C and Bills - Support SWIFT and Citibank GCN worldwide network - Support Finance, Loan and Asset Management Systems - Develop and implement new banking products and services (CitiPayroll and CitiPremium) - Participate in Migration from IBM DOS/VSE to MVS/ESA