Edmond Westfall

Financial responsibilities of the location Hiring, training and retention of employees

Successfully executed training and development of staff for eight restaurant openings. Successfully selected and supervised training teams for eight restaurant openings. Successfully developed, altered and integrated new training techniques and exercises for new restaurant openings. Supervise and manage the execution of the current company staff member training programs for 45 restaurants. Performed restaurant visits that focus on standards and systems. Validated current management training program with follow-up visits and skill set checks for managers-in-training. Enriched management training program with a modification and addition of a weekly soft skills exercise and on-line assessments Facilitated weekly manager conference calls that focused on standards and systems. Assisted in the development of SMART goals for managers at all levels. Supported in selection of management staff members.

Achieved training restaurant status within three months. Successfully trained and developed over 20 managers-in-training by executing MIT program. Strengthened restaurant's financial results through proper Facilities Management, Employee Training, Labor Cost Controls, Food Cost Controls and Inventory Planning and Management. Coached managers in the development of SMART goals. Maintained positive sales growth for 5 consecutive years. Led the company in guest satisfaction scores for 2 consecutive years

Undergraduate General Education