Edimilson Ferreira

Edimilson Ferreira

Service Delivery Operations Manager @ Stefanini Group

About

LatAm CIO at a Dutch Multinational Company for 5 years, I established the technology team, I merged acquired companies while evaluated and deployed the ERP platform, BackOffice and on-premises or cloud Systems. Experience in working with and managing Pan-Regional teams. Recently I developed and deployed SAP-based (Receivables Portfolio) and Web (CRM/Sales) systems, worked on Digital Transformation and on conducting Agile Teams in Automation (RPA), important in enabling and increasing home-office efficiency, which has gained greater relevance due to the global pandemic. I achieved scission of IT Infrastructure comprising the central office (Headquarters), 7 regional offices, 26 stores, 10 stands, 39 firewalls, 54 switches, 26 servers, 1,838 e-mail boxes, 780 telephones and 1,230 telephone extensions, I developed and implemented the CRM system, as well as migrating existing systems to this infra, indispensable to the IPO process. Languages Fluent English and Spanish (with intensive usage acting in Global function), native Portuguese.

Country

Brazil

City

Cotia

Industry

Telecommunications

Skill

Gestão de serviços de negócios, Operações de infraestrutura de TI, Tecnologia da informação, Orçamento, Desenvolvimento de infraestrutura de TI, Liderança ágil, Gestão de serviços de entrega, Gestão de infraestrutura, Gestão de data center, Metodologias Agile, Scrum, Solução de problemas técnicos, OSPF, Arquitetura de rede, Administração de redes, EIGRP, Servidores HP, Produtos Cisco Systems, Gestão de empresas, IT Management

Experience

Stefanini Group

Service Delivery Operations Manager

Stefanini Group

LinkedIn
2021-9 - 2026-1 · 4 yrs 5 mos

São Paulo, São Paulo, Brasil

In charge of wide DELIVERY TEAM LEADING a software DEVELOPMENT TRIBE and OPERATIONS teams through LEAN AGILE or TRADITIONAL methodologies (cascade) for large national and multinational companies. I keep a close partnership with both COMMERCIAL teams and PEOPLE AND CULTURE teams to expand and retain customers and our teams.

Construtora Tenda

Technology Manager & Product Owner

Construtora Tenda

LinkedIn
2019-10 - 2021-8 · 1 yr 11 mos

Sao Paulo, Brazil

Reporting to the CIO, currently managing Agile Teams (12 professionals): PO (PRODUCT OWNER): RECEIVABLES SQUAD: implementation of stock management and receivables portfolio driving savings exceeding 220h/month in accounts receivable and accounting. Go-Live initiated 2020/oct (MVP) and concluded 2021/feb. RPA SQUAD: expressive savings creating AGILE RPA Platform, highlighting some initiatives: • Verification of demands and prioritization (through the RICE matrix); • Process automation in downloading forms and launch on SAP for IPTU (Land Tax) payment - saving 2 FTEs; • Opened tickets automation for accounts payable (materials): payment's ticket treatment via OCR's recognition of invoices remitted, obtaining materials-invoice XML through the Department of Finance on Invoice Portal and doing register at Accounts Payable (SAP-MIR7) - saving 4.5 FTEs; • SAP data extraction automation for Data Lake load; • Payment automation (NFe, NFSe, CTe) - savings in FTE. PAYROLL SQUAD (savings in run rate, ROI in 2 years): products evaluated, Payroll system migration initiated (Go-Live target: November 2021).

Construtora Tenda

IT Governance Manager

Construtora Tenda

LinkedIn
2018-4 - 2019-10 · 1 yr 7 mos

São Paulo Area, Brazil

• Technology cost and payment control (payment failure eliminated in 3 months); • IT contract management (including balance and orders). I negotiated some savings (e.g. SAP); • Annual budget elaboration and monitoring (10%/year reduction); • Monthly IT indicator book (SLA/ NPS) maintaining 95% NPS; • Project approval/prioritization by the Board (monthly committees).

Construtora Tenda

Project Manager

Construtora Tenda

LinkedIn
2016-8 - 2018-3 · 1 yr 8 mos

São Paulo Area, Brazil

I started at TENDA with GAFISA-IT scission in 3 distinct IT operations: Construtora Tenda, Alphaville Arquitetura & Urbanismo and GAFISA, which signified the birth of IT and enabled major advances and success cases.

Arcadis

IT Manager

Arcadis

LinkedIn
2011-10 - 2016-4 · 4 yrs 7 mos

Sao Paulo

Reporting to Latam Board and and Global CIO (team of 35 people). Local Board Member and/or Global CIO in a matrix organization: • I negotiated the regional (LatAm) and global (Dutch Headquarters) budgets; • Elaborated plans and defined, with the Board, projects that enabled consolidation of 4 companies (Logos, Tetraplan, Enerconsult and Hidro Ambiente), I enabled organic and acquisition growth without budget increases; • Integrated acquired companies, consolidated offices (data and voice networks), services (Service Desk) and ERP (payroll, accounting, invoicing, finance and timesheet) obtaining synergies. I standardized, qualified the company, while saving the budget: • Implemented Service Desk with capacity for 4,000 links or 2,000 calls/month; • Migrated 3,600 e-mails distributed among various platforms, standardized them and after unification migrated to the cloud; • 18% IT cost reduction, in 2016 I managed to reduce millions in cross charge for shared services in the LatAm region; • I increased the adoption of integrated processes via ERP from 21% to 54%; • Developed and implemented an hour control system (timesheet), controlled 452,000 hours/month of 2.700 people, generating pro-rata, costing, and sales capacity by Business Division or by Project.

Dasa

IT Infrastructure and Service Manager

Dasa

LinkedIn
2010-5 - 2011-7 · 1 yr 3 mos

Barueri, São Paulo - BR

Reporting to the CIO, team of 102 professionals. In accordance with cost improvement practice, established by Galeazzi Consulting: • Reduced software licensing costs; • I reached expressive savings through print sourcingby improving services, which remain until today. Through technological innovation and team mobilization: • I increased infrastructure availability, with physical Datacenter improvements and monitoring. I implemented the first HP Datacenter Container in Latin America.

SKY Brasil

Infrastructure Manager

SKY Brasil

LinkedIn
2007-1 - 2009-5 · 2 yrs 5 mos

Barueri, São Paulo - BR

Reporting to the CIO, team of 62 people. Proactive work on the process to merge SKY+DIRECTV: • Unified Billing systems, implemented best costs and practices, consolidated contracts, reduced costs; • Retained talents at a moment of team uncertainty. Provided Pan-Regional Services in Latin America and the USA: • Deployed the SAP System, later migrating from Informix Database to Oracle (Heterogeneous System Copy) without impact. • I provided pan-regional services (USA and Latin America) from Networks and SAP.

DIRECTV

Infrastructure Manager

DIRECTV

LinkedIn
1999-11 - 2006-12 · 7 yrs 2 mos

Barueri, São Paulo - BR

In charge of Directv Brazil Infraestrutura, Covering: Security Solutions, Network Environment (LAN/WAN); Data and Voice Telecom; Data Center; Server Administration for RISC, CISC, Web, Database, Local Servers and Helpdesk. I managed a team of 30 IT specialists.

Fundação Bradesco

Support Coordinator

Fundação Bradesco

LinkedIn
1990 - 1998 · 8 yrs

Education

FGV - Fundação Getulio Vargas

FGV - Fundação Getulio Vargas

LinkedIn

Business Management

2009 - 2011 · 2 yrs
Centro Universitário FIEO

Centro Universitário FIEO

LinkedIn

Information Technology

1992 - 1994 · 2 yrs
Fundação Bradesco

Fundação Bradesco

LinkedIn

Secondary School - Technician Data Process

1985-2 - 1988-11 · 3 yrs 10 mos

I was student at Bradesco Fundation at primary school too.

Edimilson Ferreira's Contact Information

Email

******@***.com

Phone

(**) *** ****

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