Eden Rafter

• To deliver a consistent level of service across site in line with company standards • Meeting agreed KPI targets • Comply with company and statutory regulations relating to safe systems of work, health & safety and data protection. • Oversee day to day running of team workloads and auditing files using excel • Data entry and completion of daily Administrative tasks • Ensuring all damaged boxes are re-packed and labelled correctly • Safe storage of files and case loads

• Picking items to despatch for orders • Ensuring post figures are correctly reported for Royal Mail and Parcel Force • Arranging courier services for customers who have met the minimum spend limit • Packaging stock for client deliveries including palletising • Unloading and loading containers • Comply with company and statutory regulations relating to safe systems of work, health & safety and data protection. • Data entry • Ensuring all damaged boxes are re-packed and labelled correctly • Conducting bay checks

Sales Assistant I was employed by Primark during my studies; responsibilities/duties are as follows: • Working in a very fast paced, customer facing environment • Serving customers and taking payments • Ensuring customer satisfaction levels are maintained to a high standard • Dealing with customer complaints and providing suitable resolutions • Maintaining shop floor levels and stock control