Eddie Wu
Event Manager @ Brookstreet Hotel
About
Bachelors of Hospitality and Tourism Management graduate at Algonquin College I currently have over 10 years of hospitality experience, working mostly as a front desk agent. Passionate about excellent guest services, I am constantly ensuring guest satisfaction everyday and spread happiness.
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Canada
Hospitality
Communication, Office Administration, Time Management, Customer Service, Team Leadership, Front Office, Customer Satisfaction, Cashiering, Hospitality Industry, MICROS, Microsoft Word, Teamwork, Opera Reservation System, Critical Thinking, Decision-Making
Experience
Event Manager
Brookstreet Hotel
Ottawa, ON
Catering Coordinator
Levy Restaurants
Ottawa, Ontario, Canada
Jr Catering & Premium Coordinator
Levy Restaurants
Ottawa, Ontario, Canada
Guest Service Representative
The Westin Ottawa
Ottawa, Ontario, Canada
VIP Club Lounge Attendant
Delta Hotels by Marriott
Ottawa, Canada Area
• Serving top Marriott reward members while monitoring the lounge for seating, safety, cleanliness, and overall well-being of valued guests • Preparing drinks while maintaining supplies and glassware during alcohol service, as well as stewarding • Documenting inventory, communicate special requests, replenishment, opening/closing duties
Front Desk Representative
Best Western Plus
Ottawa, Canada Area
Guest Service Agent
Best Western Plus Ottawa Downtown Suites
Ottawa, Canada Area
-Booking reservations, working closely with third party companies, and providing excellent service to valued guests. -Advanced experience with Opera reservation system. -Providing guests with directions, recommendations and making dinner reservations.
Resort Service Attendant
Deerhurst Resort
Ontario, Canada
Worked in six different departments as a CO-OP summer placement. (Front desk, Stewarding, server, housekeeping, activities service, and line cook)
Cashier Server
The Observatory Bar & Lounge
Ottawa, Canada Area
Head Lifeguard
H2O lifeguard
Ottawa, Ontario, Canada
Lifeguarding community pool
Education
Algonquin College of Applied Arts and Technology
Hospitality and Tourism Management
Eddie Wu's Contact Information
Phone
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