Eric Colbert

-Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base. -Exhibit a consultative sales approach to determine a customer's visual collaboration needs.

-Analyzed 10-K reports utilizing advanced research methods to uncover potential barriers and align CRM solutions with client's business objectives -Developed captivating Salesforce CRM demo, highlighting customization features that resonate with client needs and preferences -Applied the 4-step objection handling technique to confidently address client objections regarding budget constraints during CRM presentations -Engaged in collaborative sessions, providing valuable feedback on peer presentations and exchanging innovative objection handling strategies -Conducted a comprehensive self-assessment, recognizing significant enhancement in objection handling skills and outlining strategies for continuous growth -Presented a compelling live demo of Salesforce CRM, effectively addressing objections raised and showcasing seamless integration of client-specific features

-Exceeds monthly sales quotas monthly by 32% by effectively applying sales techniques, manage the follow up with customers to enquire the sales is closed -Conduct detailed product presentations and demos for warm leads to highlight product features and benefits. -Solve client's complaints to meet their requirements and provide excellent customer service rate. -Collaborate with finance and management teams to streamline sales processes and enhance customer experience.

-Led a team of technical professionals, providing guidance and oversight for successful project execution. -Managed technical aspects of installations, maintenance, and troubleshooting for various projects. -Collaborated with sales and engineering teams to design tailored solutions, resulting in increased customer satisfaction. -Conducted training sessions to enhance technical skills and ensure consistent service quality.

-Directed a team of AV technicians, optimizing system installations, troubleshooting, and maintenance. -Collaborated effectively with clients to tailor AV solutions that met unique requirements. -Designed and executed innovative audiovisual solutions, contributing to enhanced customer satisfaction. -Created seamless and engaging presentations, showcasing AV capabilities.

-Installed, configured, and maintained advanced audiovisual systems, ensuring optimal performance. -Conducted swift technical diagnostics and troubleshooting to minimize downtime and ensure seamless operation.

- Provided impeccable banquet and event service, contributing to memorable and seamless guest experiences. - Exhibited exceptional interpersonal skills while engaging with a diverse clientele. - Developed deep insights into customer preferences, driving the success of various events. - Installed, configured, and maintained advanced audiovisual systems, ensuring optimal performance.

- Delivered elevated banquet service, consistently surpassing guest expectations. - Orchestrated event logistics, fostering team collaboration, and ensuring punctual service delivery. -Responsible for all aspects of professional white-glove food service and guest satisfaction including serving food and beverage to banquet Guests. -Provide excellent guest service while interpreting the guests' mood/non-verbal cues, manual cash handling, and self time management.

General Studies/Math concentrated