Echo Chang

Leading enterprise AI adoption by building scalable platforms, governing risk, and enabling real business impact.

As the Architecture and SRE Manager, I lead the architecture team to enhance system design, identify technical challenges, optimize development efficiency, drive AI adoption, ensure compliance, and streamline cross-department collaboration. Strategy & Implementation • Performed structured problem analysis and multi-angle system assessments, mapping constraints, identifying architecture misalignments, and selecting solutions aligned with business and engineering goals. • Drove the rollout of Azure DevOps as the core delivery platform, improving development throughput, enhancing code quality, and introducing automated pipelines that reduced process friction. • Evaluated Generative AI technologies for banking scenarios, focusing on operational value, risk considerations, and opportunities to augment employee productivity. Leadership • Managed architectural roadmaps, tracked key milestones, and led innovation projects across AI and cloud technologies. Compliance & Governance • Ensured security compliance, AI model governance, software licensing, and audit readiness. Cross-Team Collaboration • Collaborated with infrastructure, security, and networking teams to align technical strategies with business goals.

Cloud, Software & System Architect Led platform adoption, enabling CI/CD automation, auditing, and reusable cloud utilities to enhance development efficiency. Migrated on-premise middleware to Kubernetes (e.g., Consul, Redis) and optimized log management with ELK. Ensured compliance by managing open-source licensing and vulnerability scanning. Acted as a Technical Project Manager (TPM), collaborating with infra, networking, security, and DBA teams to drive system design, procurement, and security reviews. Served as the primary audit contact, ensuring adherence to policies and best practices.

As an Azure support engineer, mainly mission is to deliver solutions to mitigate the issues which encounter on Azure cloud. During the process, identifying and clarifying the issue would be the key for guide the troubleshooting direction. To identify issue and provide solution must to have the solid knowledge of the cloud platform. Advanced reviewing with a well-architecture suggestion prevents the issue reoccurring. Tasks: a. Resolving issues that report by customer b. Providing suitable solutions to fit customers' constraints c. Coaching junior members to help their readiness d. Coordinate with the platform team to fix/enhance Azure platform

a. AWS adoption - As a solution architect, leverage AWS services to build a cloud-native system - Migrated 2 on-premise systems onto the cloud - Built 6 cloud-native-like systems on the cloud b. R&D team task management - Coordinate between business schedule and development resource - Code\architecture review c. ETL (Extract Transform and Load) - Develop and maintain a self-designed ETL system - Provided ETL platform to help other systems integrated with various data source d. Web Service (API) development. - Design\implement RESTful API with .NET core e. FaaS (Function as a Service) and dockerize - Built-up a serverless system without infrastructure - Optimize the cost, reduce 90% of the budget. Used skill: .Net framework, .Net Core, Golang, AngularJS, AWS

a. Microservice - As a service owner, collaborated with other services - Design\implement the integration method for service level - Defined communication protocol to fit microservice principle b. Global B2B integration - Developed ordering system - Modelized components to de-couple to each others c. EDI integration - Leverage TIBCO as a Enterprise-Service-Bus solution - Integrated diversity vendors for different protocol d. Optimize Database performance. - Traced SQL execution-plan and improve table design\ SQL statement. The result indicated the performance raised over 8 times - Implement automation jobs to monitor storage usage Used skill: .Net framework, .Net Core, SSIS, RabbitMQ, Mule, ELK, Restful API, Golang

a. Head of the software team. b. Project management. c. Requirement analyze. d. System design & analyze e. Developing iOS APP. (Objective-C) f. Publish & deliver APPs

Developing in C# .NET. License relative system. a. License key management system. Entitlement checking, Product License Expanding. b. Product License Key definition. cross-region License Key integration. Used skill: .NET WebForm, MVC2, MS SQL