Ece ÇELİKEL

Content & Catalog Manager @ MediaMarktSaturn

About

An e-commerce professional with over 10 years of experience in the retail industry, specialized in marketplace operations, omni-channel strategies, and mobile application development. I contribute to companies digital transformation by managing digital projects, collaborating effectively with cross functional teams, and making data-driven decisions. Areas of Expertise: AI-Driven Process Optimization Marketplace Management (Hepsiburada, Trendyol, N11, Amazon) Operational and Logistics Process Management Mobile Application Deployment and Workflow Coordination Project and Team Management Software Testing and Jira Tracking Google Analytics International Market Management

Country

Türkiye

City

Istanbul

Industry

Retail

Skill

Paydaş Yönetimi, Perakende Kategori Yönetimi, Veri Analizi, İş Stratejisi, Sosyal Medya Ölçümü, Kurumsal İçerik Yönetimi, Marka İletişimi, İtibar Yönetimi, İçerik Yönetimi, Operasyonel Risk Yönetimi, Performans Ölçümü, Kullanıcı Deneyimi, Dijital Pazarlama, Dijital Strateji, Operasyon Yönetimi, Perakende, E-ticaret, Mevzuat Uyumluluğu, Ekip Koordinasyonu, Satış Operasyonları

Experience

Content & Catalog Manager

MediaMarktSaturn

2025-9 - Present · 1 yr

E-Commerce- Marketplace Catalog Operations Executive

Teknosa

2021-7 - 2025-5 · 3 yrs 11 mos

Coordination of marketplace product processes and optimization of operations through effective collaboration with relevant departments. Creation, tracking, and regular reporting of work plans aligned with team goals. Active involvement in software projects, managing work requests via Jira, and overseeing testing processes. Improvement of operational workflows and productivity enhancement using AI-powered tools.

E-commerce Regional Sales and Operations Specialist (CIS Region)

LC Waikiki

2020-2 - 2021-6 · 1 yr 5 mos

End-to-end management of e-commerce sales and operations for the Ukrainian market, collaborating effectively with local teams. Conducting operational cost analysis, identifying improvement areas, and managing budget tracking and planning. Creating technical development requests, tracking via Jira, and overseeing testing processes. Managing operational compliance by monitoring country-specific trends and legal regulations.

E-Commerce Specialist

Atasun Optik

2017-9 - 2020-2 · 2 yrs 6 mos

Launching Atasun Optik’s mobile application, managing development processes, and coordinating with software teams. Planning social media and affiliate marketing campaigns, managing budgets, and conducting performance analysis via Google Analytics. Conducting UX improvements and A/B testing on the mobile app using the Insider tool. Effectively monitoring marketplace sales, marketing activities, and operational processes.Ensuring collaboration with brands.

E-Commerce Omnichannel and Operation Specialist

DeFacto

2014-3 - 2017-9 · 3 yrs 7 mos

End-to-end management of omni-channel projects (e.g., “Click & Collect”, “Reserve in Store”), including coordination of development and testing phases. Oversight of sales, order, and logistics processes on platforms such as GittiGidiyor and Amazon, along with management of international operations. Resolution of operational issues, fraud control, and coordination of website improvement requests to enhance user experience. Review of FAQ content and optimization of customer information flow.

Social Media Account Manager

Platform New Media

2012-12 - 2014-1 · 1 yr 2 mos

İstanbul, Türkiye

Managing content creation and publishing for brands’ social media accounts and websites, ensuring alignment with corporate identity and tone. Collaborating with brand teams to plan and execute social media campaigns, followed by performance analysis and reporting. Handling community management by responding to incoming messages promptly and professionally. Overseeing reputation management during crisis situations to maintain and protect brand image.