Ece Kaynar

Import & Export Supply Chain Specialist @ Ferrero

About

Supply chain and logistics professional with a degree in International Logistics Management and experience across global shipping and FMCG. I started at MSC, managing international ocean freight operations with a focus on capacity planning, volume optimization, and end-to-end execution.Working closely with sales, planning, and operations teams, I translated demand into feasible transportation plans and supported cost and service level optimization—building a strong foundation in S&OP and cross-functional alignment.I later gained FMCG experience at Dohler and Ferrero, strengthening my understanding of demand volatility, seasonality, and integrated planning in fast-paced supply chains. My core interests include S&OP transformation, demand and capacity planning, and process improvement in international environments.• Export Operations & International Trade • Supply Chain Management • Shipping Lines & Intermodal Operations • SAP (SD, MM) ,S4HANA & TMS (BlueYonder) • Customer Relationship Management • OTIF & KPI Management • Logistics Cost Optimization

Country

Türkiye

City

İzmir

Industry

Food & Beverages

Skill

SAP Materyal Yönetimi (SAP MM), Deniz Operasyonları, Hava Navlunu, Süreç İyileştirme, S4hana, Gümrük Yönetmeliği, Stok Yönetimi, Depo Yönetimi, TMS, TMM, SAP EWM, SAP WMS, Depo Operasyonları, Uluslararası Sevkiyat, Nakliye Planlama, Konteyner Nakliyesi, Tedarik Zinciri Yönetimi, Tedarik Zinciri Optimizasyonu, Tedarik Zinciri Operasyonları, Import

Experience

Import & Export Supply Chain Specialist

Ferrero

2024-1 - Present · 2 yrs 9 mos

Manisa, Türkiye

• Coordinating end-to-end import & export operations for finished goods, raw materials, and packaging materials • Managing all export processes including production planning alignment, documentation, and shipment execution • Ensuring OTIF delivery performance by closely monitoring shipment timelines and taking proactive actions • Coordinating with suppliers, internal stakeholders, 3PL providers, and customs consultants • Managing customs clearance processes and ensuring compliance with import/export regulations • Optimizing container and truck utilization to reduce logistics costs • Supporting incentive processes and managing related documentation and consultancy coordination • Preparing supply chain reports and tracking KPI performance • Driving process improvement initiatives and cost optimization projects

Planning and Order Management Specialist

DöhlerGroup

2023-8 - 2024-1 · 6 mos

İzmir, Türkiye

• Managing end-to-end export customer service processes • Creating contracts, orders, and proforma invoices in SAP • Monitoring shipment plans on annual and monthly basis • Ensuring compliance with contract terms, order quantities, and delivery schedules • Coordinating closely with planning teams for production and availability • Managing sample processes and customer requests • Handling label approval processes and shipment documentation checks • Monitoring overdue payments and maintaining customer master data

Export Customer Service Specialist

MSC Mediterranean Shipping Company

2021-11 - 2023-8 · 1 yr 10 mos

İzmir, Türkiye

As a Customer Services Specialist, I have managed the operational processes with a customer-oriented perspective and creates sustainable customer satisfaction. Following the process from the ship to the destination specified in the bill of lading and the evacuation of the cargo from which the shipment has been confirmed Following the operational process of the sold works and be in constant contact with the customer Answering all questions from the customers need to be clarified To solve customer's problems at the right time and work in coordination with other departments

Export Operation Specialist

MSC Mediterranean Shipping Company

2019-2 - 2021-10 · 2 yrs 9 mos

İzmir, Türkiye

Creating the Bookings and b/ls as per the customer’s instructions, Ensure the created Bill of ladings complies with all rules and regulations defined in the customer / country specifications, Updating revenues as per the Shipping instructions, country, and regional requirements, Follow the standard operating procedure and ensure no deviations are induced in the process, Handling the activities on the basis of Urgent FIFO