Ebtesam Hamaid
Customer Success Manager @ Elevatus
About
Experienced professional in the fashion industry with expertise in fashion buying, category management, and E-commerce. Currently, I hold the position of head of men, women, and kids' categories at Nejree.com, where I excel in team motivation, leadership, and data-driven decision-making. With a bachelor's degree in Marketing, I bring a solid foundation in understanding consumer behavior and market research. Overall, my skills and experience make me a valuable asset in the fashion industry.
Saudi Arabia
Riyadh
Computer Software
Purchasing, Market Analysis, Supplier Evaluation, Skilled Multi-tasker, Business Planning, Profit & Loss Management, Sales Performance, Business Reviews, Account Relationship, Key Account Relationship Building, Sales Target Management, Customer Satisfaction, English, Conflict Resolution, Arabic, Negotiation, Marketing Management, Analytical Skills, Problem Solving, Decision-Making
Experience
Customer Success Manager
Elevatus
Saudi Arabia
Key Account Manager
Cenomi
Riyadh, Saudi Arabia
Category Manager
Nejree
Saudi Arabia
Senior Fashion Buyer
Nejree
Al-Riyadh Governorate, Saudi Arabia
Tower lead
Tata Consultancy Services
Saudi Arabia
Customer Experience Manager
Alshaya Group
Saudi Arabia
customer experience that builds loyalty and enables consistent sales and profit growth: - Fosters a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences - Serves on sales leadership team and is responsible for total store results - Owns the customer experience throughout the total store,, Analyzes reports and insights and mobilizes the team accordingly - Promotes ownership and accountability for category management
store manager
venice trading company
Jordan
Supervisor
McDonald's
Education
Al-Zaytoonah University of Jordan
Marketing
Ebtesam Hamaid's Contact Information
Phone
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