Dương Huỳnh Như Ý

- Owned and scaled B2B customer acquisition (SME & Enterprise), contributing 10–15% of new revenue within the period. - Consulted AI Agent solutions for sales, customer support, and operations, achieving 22–28% demo-to-contract conversion rate. - Owned the end-to-end sales cycle, handling 35–45 leads per month and closing 4–6 deals per month. - Generated an average ACV of USD 3,000–4,000 per deal, contributing USD 12k–20k MRR. - Partnered with marketing and engineering teams to optimize the sales pipeline, improving lead quality by ~15% and reducing sales cycle by ~10%. - Built and scaled long-term relationships with customers and partners, increasing customer retention by ~20%. - Tracked sales performance, analyzed funnel metrics, and delivered actionable reports to drive data-informed growth decisions.

- Training sales department to upgrade sale skills, master the product's details and services of the company - Lead and handle customer's hard case. Solve professional problems directly with customers and receive more than 98% customer satisfation. - Effectively manage Sale team of 8 people at $5000 - $10,000

- BEST SALE more than $20,000 in Quarter II & III/2022 - Promote to team leader after 3 months (best sale achievement) - Flexible timing to meet and advice GOSELL directly to customer (even on day-off & weekly-off) - Meet and negotiate with large corporate clients

- Built and maintained strong relationships with over 20 key clients, achieving a satisfaction rate of over 95%, while driving annual revenue growth by more than 15%. - Developed and implemented strategic plans for each client, resulting in a 20% increase in service revenue within 6 months, optimizing products to meet market trends and client needs. - Effectively solved problems and negotiated, achieving a customer retention rate of over 90%, ensuring agreements brought long-term benefits for both parties. - Collaborated with cross-functional teams to deliver optimal solutions, enhancing customer experience and contributing to a quarterly revenue growth of at least 10%. - Expanded the market and developed new clients, increasing sales by up to 30%, helping the sales team meet and exceed quarterly revenue targets.

- Consecutively improve and build more training scenarios for new products. - Achieve monthly wholesale sales for corporate partners from $3000 to $5000. - Create Online/Offline sales events to find new customers. - Find new sources of customers and sign new contracts at least 1 contract/month. - Take care and accompany, solving problems for existing customers

- Consulting real estate information and selling products to customers up to total sale > $60000 - Arrange suitable appointment for customers to present and sell products - Develop product sales plan for each period (week/month/quarter) - Achieve quarterly sales with the title of excellent employee in the first and third quarters.