dziyana mahdalava

dziyana mahdalava

senior support analyst

About

Energy Industry and IT Specialist, ITIL, Service Delivery, IT Support, ERP and Mobile Field Solutions, Data Management, SDLC, Client Services & Training, Project Management, Sales & Marketing.

Country

canada

City

vancouver

Industry

information technology and services

Skill

time management, customer support, oracle sql developer, oracle database, microsoft sql server, pl/sql, microsoft office, calendar planning, zema suite, project management, business analysis, itil v3 foundations certified, tomcat, apache, linux, itil osa, problem management, change management, major incident management, erp

Experience

ze powergroup

application support analyst

ze powergroup

2014-1 - 2014-1 · 1 mo
ze powergroup

data quality monitor

ze powergroup

2013-1 - 2014-1 · 1 yr 1 mo
belorussian state university of infomatics and radioelectronics

english for it professionals

belorussian state university of infomatics and radioelectronics

2004-1 - 2008-1 · 4 yrs 1 mo
various companies

part-time analytical positions

various companies

2009-1 - 2011-1 · 2 yrs 1 mo
activeprime, inc.

qa tester

activeprime, inc.

2012-1 - 2013-1 · 1 yr 1 mo
cayenta

senior support analyst

cayenta

2017-5 - Present · 9 yrs 5 mos
ze powergroup

senior business services analyst

ze powergroup

2016-6 - 2017-1 · 8 mos

ZE PowerGroup Inc. (ZE) is an experienced software development and strategic consulting firm with its head office in Vancouver, BC. Combining industry expertise with advanced technical capabilities, ZE serves small to large-scale globally positioned clientele in the Americas, Europe, the Middle East and Asia, through its operations in Richmond, Calgary, Raleigh, Houston, New York, London, Madrid and Singapore.ZE is the developer of ZEMA, an integrated data management and analytics software solution for energy and commodities markets. ZEMA begins with collecting any market, business, and operational data; it then automates a wide variety of business processes, including feeding and integrating with downstream financial, business intelligence, modeling, risk and trade systems. ZE provides a full range of services supporting its offering, including consulting, managed services, training, data monitoring, hosting solutions and 24/7 support.

ze powergroup

ze client services trainer

ze powergroup

2014-1 - 2016-1 · 2 yrs 1 mo

ZE PowerGroup Inc. (ZE) is an experienced software development and strategic consulting firm with its head office in Vancouver, BC. Combining industry expertise with advanced technical capabilities, ZE serves small to large-scale globally positioned clientele in the Americas, Europe, the Middle East and Asia, through its operations in Richmond, Calgary, Raleigh, Houston, New York, London, Madrid and Singapore.ZE is the developer of ZEMA, an integrated data management and analytics software solution for energy and commodities markets. ZEMA begins with collecting any market, business, and operational data; it then automates a wide variety of business processes, including feeding and integrating with downstream financial, business intelligence, modeling, risk and trade systems. ZE provides a full range of services supporting its offering, including consulting, managed services, training, data monitoring, hosting solutions and 24/7 support.

Education

hitek computer school, vancouver, bc

hitek computer school, vancouver, bc

2011-1 - 2012-1 · 1 yr 1 mo
canadian tourism college

canadian tourism college

hospitality

2010-1 - 2011-1 · 1 yr 1 mo
belorussian state university of culture and arts

belorussian state university of culture and arts

graphic design

2004-1 - 2006-1 · 2 yrs 1 mo
minsk state linguistic university

minsk state linguistic university

english

1999-1 - 2004-1 · 5 yrs 1 mo
minsk institute of management

minsk institute of management

law

2000-1 - 2002-1 · 2 yrs 1 mo

dziyana mahdalava's Contact Information

Email

******@***.com

Phone

(**) *** ****

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