Jill Schiefelbein

Teaching doctoral-level courses at the Muma College of business in the following areas: *Generative AI and Business Strategy *Business Analytics *Expanding the Reach of Research

#syntheticmedia and #digitallikeness experts who make it easier for business leaders to create and distribute content. I get to provide strategy for use cases of the technology and analyze communicative possibilities to help people leverage their time and improve their #customerexperience -- be it internal or external communication.

I work with businesses who want to increase customer retention, improve the product experience, and attract new consumers by using education-centered communication strategies. My unique blend of expertise in communication, education, and technology allow me to help you achieve your goals while empowering your customers. Consider me a translator. I can take your tech-talk, your finance-mind, your medical-jargon and show your teams how to communicate to the end user in a way that improve their experience with your company and retains them as a customer, often turning them into advocates and ambassadors. Have a story to tell? I help you tell it in a way that won't make you look like you're pushing an agenda. Releasing a new product or feature? I help you educate and empower consumers to use that feature and beyond. Tapping into the video and livestream marketing world and need guidance? I'm no stranger to either, having a nationally syndicated YouTube presence and a livestream presence for a major business publication. If you're staying up late at night wondering "why can't I get through to them?!" then we should communicate. To your consumers, to your employees, or to the external public, I'll help you craft and execute dynamic communication strategies that drive results.

Contributing Writer at Entrepreneur and Official Partner to Entrepreneur Network. See my articles at http://www.entrepreneur.com/author/jill-schiefelbein and my videos featured on http://youtube.com/entrepreneuronline.

Either as full-time faculty or as an adjunct faculty member I taught 11 years at the university-level. I pride myself on being the "real world" instructor who has real experience, not just theoretical, and can teach students to apply what they're learning. Teach and develop courses for ASU Online in Communication. Specifically courses in business communication, training and development, and introductory communication. I've taught undergraduate courses in many communication subjects: --Public Speaking --Business and Professional Communication --Communication Technology --Crisis Communication and Image Restoration --Introduction to Human Communication Author of one of the main Business Communication textbooks used in higher ed: Business and Professional Communication in the Global Workplace.

Hired to start up the online education presence in SOS, specifically to develop graduate-level courses for early-to-mid-career professionals, leading to the creation and management of a fully-online professional Masters program. First class, SOS 501: Introduction to Sustainability, piloted spring 2010. Worked on large-scale contract with military to provide sustainability leadership education for multiple branches of the armed forces in an online format.

Brought in additional $1M+ online tuition revenue in first year. Created infrastructure and managed all of the online programs in the College of Liberal Arts and Sciences (16,000+ undergraduate majors, 60,000+ students served) at Arizona State University. Worked with program directors and faculty to develop an infrastructure for online program offerings and support at the college-level, design and develop individual courses, facilitate multiple training workshops for instructional technologies and pedagogy, and collaborate with others to present marketing campaigns, organization websites and interactive student and faculty tutorials.

Impromptu Guru is a company whose focus is to make you a more effective communicator. Whether it is through public speaking or mediated speaking coaching, corporate communication training, or individualized one-on-one communication consultations, Impromptu Guru provides solutions to your communication challenges.

Archives and updated shows now available on iTunes! A talk radio show about effective business communication, hosted by Impromptu Guru's Jill Schiefelbein, premieres April 2nd at 8:00am PST on VoiceAmerica's Business Channel. Tune in each Tuesday to learn how small changes in communication behavior can affect your bottom line! Show Description: Effective communication is often the difference between success and failure. Do you feel confident communicating when the stakes are high? Are you ready to get up in front of any audience, at any time? Do you realize that not saying anything is communicating something? “Communication Nation” expands listeners’ understanding of different communication practices and how they affect day-to-day business operations and relationships. At the root of every management and relational issue lies a communication problem, but many don’t understand how communication affects an organization’s bottom line. Topics include: communicating for results, buy-in, and decision-making, presentation skills, mediated messaging, strategy, and any topic that has a direct impact on business productivity and profitability. Bringing these issues to the surface, educating and giving practical advice that can be immediately applied in personal and professional contexts: That’s “Communication Nation”. Learn more at: http://www.voiceamerica.com/show/2188/communication-nation

I teach online and face-to-face sections of communication classes at various locations within the Maricopa Community College district.

I worked with a VP as a private speech coach and taught corporate communication training classes on public speaking, active listening, telephone and electronic communication to employees.

I worked on expanding the brand name and gaining franchise licensees for AAMIL. I worked on commerical and website design and media buying, developed training materials for licensees, created a catalogue of merchandise for fracnchisee development, managed the sales department, and conducted market and demongraphic analysis for potential licensed areas. During my time at AAMIL, three licenses were sold, totaling close to $750,000.

Researching the intersections of synthetic media, customer experience, and communication--specifically in B2B sales.

**Received 2006 Outstanding Graduate Student Instructor award. **Thesis published (2006): Signifiers and Emoticons: Task Versus Social Orientation in Computer-Mediated Discussion Boards **First publication (2006): Communication and Media Strategy in the Jihadi War of Ideas; published with the Consortium for Strategic Communication

I was co-nominee for outstanding senior graduate in the Hugh Downs School of Human Communication for the 2004 graduating class. I served as a classroom assistant in three courses (persuasion and social influence, organizational communciation and small group communication) and also served as a peer advisor for those wishing to major in communication.