Dylan McCoy

Outdoor Experiential Producer & Leader @ USAL PROJECT

About

With over 10 years of experience leading operations and customer-focused teams, I specialize in building trust, improving systems, and delivering consistent results in complex environments. My background spans industrial operations, facilities, project execution, and client-facing work, with a hands-on approach to leadership and problem-solving. I’ve led teams, managed cross-functional stakeholders, and driven improvements across operations, finance, compliance, and customer experience. I value clear communication, accountability, and continuous improvement. Alongside my operations background, I lead guided outdoor experiences, applying the same principles of preparation, safety, and leadership to create high-quality, educational experiences in dynamic environments.

Country

United States

City

Los Angeles

Industry

Consumer Services

Skill

Continuous Process Improvement, Process Automation, HVAC, Lighting, Energy Efficiency, Vendor Management, CMMS, Crisis Management, Educational Leadership, Facilities Operations, Financial Management, OSHA Compliance, Strategic Planning, Facility Management (FM), Conflict Resolution, Project Management, Organization Skills, Attention to Detail, Coaching & Mentoring, Guest Experience

Experience

Outdoor Experiential Producer & Leader

USAL PROJECT

2022-4 - Present · 4 yrs 6 mos

Los Angeles, CA

Produce and lead immersive outdoor programs, guiding groups of up to 14 in complex, variable environments while maintaining safety and clear decision authority. Own end-to-end planning and execution, including itinerary design, risk management, pacing, and overall program outcomes. Apply NOLS-based risk frameworks to assess conditions and adapt in real time. Provide structured pre-trip preparation, monitor group dynamics, and adjust plans as needed to maintain cohesion and performance. Partner with brands to test product in live field settings, document insights, and improve future programs. Serve as the on-site decision lead, resolving issues proactively and staying calm under pressure.

Operations Manager

EcoSmart Solutions, Inc

2024-5 - 2026-1 · 1 yr 9 mos

Los Angeles, California, United States

Managed operations for commercial lighting & HVAC projects, coordinating teams, vendors, and compliance.

Co-Owner & Chief Operating Officer

McCoy Recycling

2012-3 - 2022-1 · 9 yrs 11 mos

Rancho Cucamonga, CA

Entrepreneurial leader responsible for operations, strategy, and business modernization within a high-volume industrial recycling facility processing 20M+ lbs annually. Led cross-functional operations across finance, logistics, compliance, inventory, and facilities management. Implemented financial systems, reporting infrastructure, and process redesign initiatives to improve visibility, efficiency, and accountability. Directed team development, regulatory compliance (OSHA and environmental), vendor management, and capital planning. Progressed through increasing levels of responsibility from frontline supervision to executive leadership, ultimately overseeing full operational performance and long-term strategic initiatives.