Dylan Jackson
Senior Inside Sales Engineer @ Eaton
About
Engineering Professional with over 6 years of Solution Engineering & Manufacturing Experience. Currently seeking employment with a driven company looking to make a difference!
United States
Raleigh
Computer Software
Manufacturing Intelligence, Sensors, Systems Analysis, Enterprise Resource Planning (ERP), Sales Processes, Request for Proposal (RFP), Good Manufacturing Practice (GMP), Technical Demonstrations, Thought Leadership, Sample Preparation, Oral Communication, Customer Experience Management, Post-Sales, Technical Writing, Business-to-Business (B2B), Product Knowledge, Enterprise Asset Management, Technology Sales, Customer Engagement, Solution Engineering
Experience

Senior Inside Sales Engineer
Raleigh, North Carolina, United States
Provide pre-sales technical and quotation support to the Eaton data center sales and agent teams in my assigned territory for Critical Power Solutions product and services offerings, including 3-Phase Uninterruptible Power Supplies (UPS), Power Distribution Equipment, Batteries and Battery Monitoring.

Solutions Engineer
Raleigh, North Carolina, United States
▪ Be a functional product expert and serve as a trusted advisor for both decision makers and technical buyers. ▪ Responsible for driving the technical components of the pre-sales cycle: discovery, solution demonstration, integration discussions, proof of concepts, responding to RFPs, security & API questionnaires, and creating statements of work. ▪ Provide customers with functional consulting for business use of SAP and end-user training for Prometheus Products. ▪ Project manager for department-wide initiative to migrate/overhaul demo platform leading to updated and more reliable product demonstrations.

Engineering Data Analyst
Raleigh, North Carolina, United States
▪ Created technical dashboards and daily generated reports to display process insights and inform business decisions around production efficiency, manufacturing throughput, machine utilization, and uptime ▪ Automated VantagePoint software to improve Master Data accuracy for 12 renewable energy facilities ▪ Iterated scope of data collection to maximize storage capacity and optimize system performance ▪ Enabled 50+ business users on VantagePoint technology and effectively translated technical software terminology ▪ Collaborated with consulting agencies to develop Power BI dashboards to track various manufacturing processes ▪ Track environmental targets to ensure process compliance and meet governmental regulations

Process Engineer
Lake City, SC
• Responsible for the operation of 2 PET polymer fiber lines with over 12M lbs of monthly production • Promoted process stability and reduced plant downtime by 3% through optimizing PID control loops • Owned the acquisition and operation of the plant’s first waste recycle system with up to 10% weight capacity • Managed diverse personnel of 30+ production operators and interviewed potential candidates • Completed required compliance documentation in a timely manner to meet ISO 9001 certification standards

Undergraduate Researcher
Raleigh-Durham, North Carolina Area
▪ Conducted catalyst synthesis experiments for carbon chain extension gas pulse reactions. ▪ Developed experiment apparatus and performed analysis to determine optimal catalyst yield. ▪ Led peer coaching sessions on best practices for performing experiments and data analysis parameters.

Undergraduate Researcher
Raleigh-Durham, North Carolina Area
▪ Ran simulations on sodium channels contained in the human heart ▪ Developed running simulations for many unique channels ▪ Learned to access multiple different types of resources to solve problems ▪ Weekly meetings for group collaboration on all projects

HVAC Construction Engineering Intern
Holly Springs, North Carolina
▪ Inspected HVAC duct systems in residential construction ▪ Completed inspections under a supervisor and independently ▪ Identified and solved problems causing inspections to fail ▪ Met contractor needs while fulfilling inspection requirements

Construction Worker
Jackson's Heating and A/C
Dunn, North Carolina
▪ Installed and serviced HVAC units for residential and commercial clients ▪ Developed teamwork skills and gained positive work ethic ▪ Maintained composure in a chaotic environment ▪ Learned to perform demanding physical labor
Dylan Jackson's Contact Information
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