Duyen Pham

Specializing in power industry services, VNPS delivers comprehensive technical support for power plant operations, maintenance, and equipment upgrades, while also trading essential equipment and spare parts. Main responsibilities: • Identified and recommended sources of procurement, provided input for budget planning • Managed world-wide procurement of a wide variety of supplies (filters, lubricants, reagents, electric devices, etc.) • Provided technical advice on procurement activities to managers during all phases of the procurement cycle • Analyzed, evaluated and prioritized purchasing requests, ensured appropriateness of technical specifications, obtained additional information/documentation as required • Developed and prepared procurement orders • Established approaches for negotiations and conducted or coordinated all phases of negotiations with all concerned parties • Carried out consultancy missions to the field • Supported procurement, logistics and administration to internal team • Prepared abstracts of offers and compiled data contained in quotations, and proposals to determine which supplier can deliver the required goods at the best terms and lowest costs possible with due consideration to quality, delivery time, prompt payment and other discounts, transportation costs, etc. • Resolved issues/problems related to delivered goods, including discrepancies between purchase orders and items/quantities shipped or received • Researched, retrieved and presented information from a variety of internal and external sources on sources of supply, vendors by commodity, etc., as well as obtain specifications for new products and equipment on the market Gained Skills: • Procurement and Logistics operations • Supplier capacity assessment • Negotiation and Problem-solving • International trade regulations and compliance • Planning and Organizing • Budget planning and Quality assurance • Client orientation • Persistence in challenging situations

PGL Logistics is a 100% Korean-owned company providing expert logistics services for both air and sea freight. Main responsibilities: • Managed customs clearance procedures for a diverse range of international shipments, ensuring strict adherence to regulatory requirements and minimizing delays or fines. • Successfully obtained and maintained all necessary import/export licenses and permits, ensuring legal compliance at all times. • Conducted regular audits of customs documentation, identifying and rectifying discrepancies, resulting in a 95% paperwork accuracy and reducing the risk of customs-related issues. • Collaborated closely with OPS teams and customs officials to streamline clearance processes, reducing release times by 30%. • Provided expert guidance to customers on tariff classifications and trade regulations, resulting in enhanced customer satisfaction and fostered trust in the process. • Efficiently organized and coordinated local trucking activities, facilitating seamless transportation between factories/warehouses and seaports/airports. • Implemented cost-saving measures in customs procedures, leading to a 5% reduction in import/export expenses. Gained Skills: • International trade regulations and customs procedures • Tariff classifications and duty payment schedules • Strong attention to detail and accuracy • Excellent problem-solving and dispute-resolution skills • Effective in a fast-paced and dynamic environment • Strong organizational and time management abilities

Relevant coursework: Operations and Risk management, Logistics, Supply chain management, International trade and economics, International finance and law