Dusty Middleton
New Store Assortment & SC Project Analyst Supervisor @ O'Reilly Auto Parts
About
I am an Senior Consultant at IBM that is motivated in providing quality customer service. Studying the field of Supply Chain Management and having a background of working directly with customers, I aim to utilize innovative skills to elevate company output. I leverage my unique talents and knowledge to help form a partnership and drive results at the corporate level.
United States
Rogersville
Consumer Services
Microsoft Office, Customer Service, Leadership, Public Speaking, Project Management
Experience
New Store Assortment & SC Project Analyst Supervisor
O'Reilly Auto Parts
Supply chain project analyst
O'Reilly Auto Parts
Springfield, Missouri, United States
Senior SAP Consultant
IBM
Kansas, United States
Associate Consultant in SAP HANA
IBM
Dallas, Texas, United States
• Oversee all agile ceremonies (Daily Stand Up, Sprint Retrospectives, Sprint Review, and Sprint Planning) for the Order to Cash Value Stream on a Fortune 50 client • Constructed a system to track the development of 335 WRICEF’s spanning from Change Requests to Functional Unit Testing • Increased user story throughput by 65% in 3 consecutive Process Integrations by reducing impediments and blockers faced by the Order to Cash team
Shift Leader
Genghis Grill
Frisco, Texas, United States
- Supervise 6-10 employees per shift - Resolve problems that customers may experience during their dining experience - Facilitate 4-5 roles within the store to maximize customer experiences
Bartender
Genghis Grill
Frisco, TX
- Provided customer service by bringing customers food and beverages - Operated P.O.S. systems - Resolved problems and work on solutions agreed on by both parties if orders do not meet customer satisfaction
Carrier Sales Intern
C.H. Robinson
Dallas/Fort Worth Area
• Utilized automation in Navisphere (the company’s global technology platform) to ensure loads picked up and delivered according to schedule • Negotiated pricing between the carrier and the account managers while generating more than $15,000 in revenue • Coordinated five loads per day which helped grow three carrier’s businesses
Fry Cook
Mitra QSR
Springfield, Missouri Area
- Prepare food to be served based on presentation standards and health code regulations - Estimate the potential food consumption and cook accordingly based on knowledge gained from work experience - Assist fellow co-workers and sanitize the breading station for future use
Owner
Middleton Mowing Services
Springfield, Missouri Area
- Managed a budget while learning how to be a successful entrepreneur - Crafted professional landscaping and assisted clients with side projects - Created weekly work schedules for employees
Education
Naveen Jindal School of Management, UT Dallas
Logistics, Materials, and Supply Chain Management
Missouri State University
Logistics, Materials, and Supply Chain Management
Dusty Middleton's Contact Information
Phone
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