Dustin Maynard

Partner with senior leaders to support Retail Operations, Customer Service, B2B, Finance, and Logistics hiring across the U.S., Canada, and Mexico. Deliver full-cycle recruiting, provide market insights, and support workforce planning across operational and corporate functions.

Partnered with store operations teams across five states to deliver full-cycle hiring for high-volume, hourly, and leadership roles in a fast-scaling retail environment. Supported workforce planning, hiring strategy, and operational readiness during rapid market expansion. Owned end-to-end recruiting including intake, sourcing, interviews, offer management, and onboarding while advising leaders on role scope, timelines, and compensation considerations. Built and maintained diverse talent pipelines using LinkedIn Recruiter, Greenhouse, Fountain, Indeed, ZipRecruiter, and Workable. Collaborated with cross-functional partners on hiring events, process improvements, and training initiatives to support workforce efficiency and ramp readiness. Played a key role in developing scalable hiring processes for store operations teams during early-stage U.S. growth.

Led front-of-house operations for a high-volume public venue, overseeing paid staff and volunteers across visitor services, admissions, and retail. Owned staffing, scheduling, hiring, onboarding, and performance management to ensure consistent coverage and a high-quality guest experience. Recruited, interviewed, and selected candidates while identifying training needs and coaching team members to improve service delivery, communication, and engagement. Provided day-to-day leadership support focused on accountability, development, and team performance. Managed gift store operations including merchandising strategy, inventory control, purchasing, and cash management controls. Partnered with development leadership on membership and donation initiatives, contributing to a 15% increase in new memberships and over 100% growth in front-door donations year over year. Prepared and analyzed reports related to attendance, staffing, and store performance to inform operational decisions and improve efficiency.

Progressed through multiple leadership roles supporting store-level HR and operations in a high-volume retail environment. Led hiring, onboarding, scheduling, performance management, and day-to-day employee relations for teams of 80+ hourly employees. Owned full-cycle hourly recruiting including workforce planning, interviewing, selection, onboarding, and training while consistently meeting turnover and staffing targets. Partnered closely with store and district leadership to address performance, engagement, attendance, and conduct issues with a focus on accountability and retention. Delivered new hire orientation, ongoing coaching, and training to support service standards, operational execution, and employee development. Played a key role in opening a new store location, supporting hiring ramp, training, and operational readiness. Managed labor scheduling in alignment with payroll policies and business demand. Maintained operational controls related to cash handling, opening and closing procedures, and customer issue resolution.