Dusan Malinovic

Dusan Malinovic

Beverage Operations Manager @ Rixos Hotels Gulf

About

As a highly resourceful and dependable professional with extensive knowledge of the bar and hospitality industry, I possess exceptional communication skills and the creativity necessary to engage customers, drive sales, and develop business. I am adept at adapting to challenges as they arise while maintaining strict adherence to professional roles and boundaries. My approachable, cheerful, and friendly personality is matched by my proven ability to ensure that customers' experiences are always relaxing and enjoyable. I have a talent for creating a welcoming atmosphere and maintaining a high level of service that consistently exceeds expectations. I am confident that my extensive experience in the bar and hospitality industry, combined with my professionalism, creativity, and commitment to customer satisfaction, make me an ideal candidate for any position in the field..

Country

Qatar

City

Doha

Industry

Hospitality

Skill

Beverage cost control, Customer Satisfaction, Business Planning, Food and Beverage Management, Product Costing, Employee Training, Party Planning, Bar, Teamwork, Sales, Cocktail Parties, Bar Maintenance, Food and Beverage Operations, Menu Development, Alcoholic Beverages, Beverage Industry, Operations Management, 3D Design, Shapr3D, Bar Design

Experience

Rixos Hotels Gulf

Beverage Operations Manager

Rixos Hotels Gulf

LinkedIn
2022-5 - 2024-5 · 2 yrs 1 mo

Doha, Qatar

*Develop and execute a strategic beverage program aligned with hotel goals. *Craft an enticing and diverse beverage menu, considering trends and guest preferences. *Manage procurement, inventory, and supplier relationships for efficient operations. *Train and develop staff in mixology, service, and customer interaction. *Ensure quality, hygiene, and safety standards are maintained in all beverage operations. *Enhance guest experiences through unique events, promotions, and personalized service. *Monitor financial performance, optimize pricing, and control costs effectively. *Collaborate with marketing for promotions, social media engagement, and online presence. *Maintain compliance with regulations for alcohol service and related permits. *Rixos Gulf Hotel Doha Pre-opening team. *Full beverage cost for all the outlets. *Development of Bar menu including cocktails & mocktails.

BOCA

Bar Manager

BOCA

2019-10 - 2020-5 · 8 mos

Dubai

As a Bar Manager, I had to oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience, keeping consistency and high standards all the time. Make sure that all the guests are satisfied with service, food and beverage drinks. • Appointing, inducting, and mentoring new staff members. • Resolving customers' questions and grievances in a professional manner. • Ensuring that the restaurant adheres to pertinent health and safety regulations. • Recording all income and expenses and ensuring that cash registers are balanced. • Implemented systems for staffing, scheduling, inventory, and training. • Responsible for the development and costing of the drink’s menu. • Implemented inventory procedures that allowed us to cut costs and make more profit.

1-Oak Dubai

Bar Manager

1-Oak Dubai

2018-11 - 2019-10 · 1 yr

Dubai

Dedicated Bar Manager skilled in mixology, team leadership, and maintaining high service standards. Adept at creating vibrant and memorable guest experiences in a dynamic atmosphere. •Responsible for running all aspects of the bar focusing on cleanliness, proper stocking, set-up, inventory procedures, and exceptional customer service. •Implemented systems for staffing, scheduling, inventory, and training. •Responsible for the development and costing of the drink’s menu. •Implemented inventory procedures that allowed us to cut costs and drastically cut back on internal theft.

Billionaire Mansion Dubai

Bartender/ Mixologist

Billionaire Mansion Dubai

2017-12 - 2018-11 · 1 yr

Dubai

Responsible for the smooth running of the bar during busy Restaurant and Club operations. Maintaining high standards of spirits & wines, service, health safety and helping to deliver best service to customers at all times. Preparing and serving Alcoholic and Non-Alcoholic drinks. Maintain the cleanliness of the bar area all the time, restock drinks, replenish bar snacks, keep inventory of supplies, and ensure that all bar equipment is working properly. Assist in creating bar menus, responsible for taking orders and serving food, processing payments.

Provocateur Dubai

Head Bartender

Provocateur Dubai

LinkedIn
2017-4 - 2017-12 · 9 mos

Jumeirah-Dubai-United Arab Emirates

Responsible for the smooth running of the Bar and business performance. Maintaining high standards of spirits & wines, service, health safety and helping to deliver best service to customers at all times. Duties: Inspiring bar staff to deliver prompt, friendly and efficient service at all times. Providing day-to day support to the Retail Area Managers. Daily Stock Control and full weekly audit. HR responsibilities including recruitment, training and development of staff. Organizing the daily rota and duties. Responsible for management of brand standards, stock rotation & cashing up. Analyzing data and drawing conclusions for the business.-depth understand of measurements and weights of drink levels. Managing a team of four permanent and also casual bar staff. Working with the Hospitality Manager in coordinating & planning for big events. Reevaluating the beverage & wine list offered, highlighting trends & new products to managers.

W Hotel Dubai-Al Habtoor City

Head Bartender/ Mixologist

W Hotel Dubai-Al Habtoor City

2016-3 - 2017-4 · 1 yr 2 mos

Dubai, United Arab Emirates

As a (leader) bartender had a chance to lead the team and give them instructions what should be done and what needs to be ready for operation. I was also responsible for a small group to explain and teach the drinks, the history of cocktails and everything about how alcohol generally created… Tasked and responsible for the preparation and production of syrup needed for signature cocktails, inventory and orders related to the whole bar.. Responsible for the closing of the bar, insure the bar is clean by company rolls and regulations. Prepare all beverages according to company’s standards and recipes, garnishments, serving practices, etc.

Park West Gallery

International art dealer

Park West Gallery

LinkedIn
2014-5 - 2015-8 · 1 yr 4 mos

Work directly with the Art Auctioneer and Gallery Director in developing, maintaining, and executing the art program on board as part of a team effort. Daily job functions range from marketing to administrative to sales, perform sales, and arrange gallery and auction displays. Initiating and engaging in consultative conversations with guests, educating them about our artwork, determining level of interest, and developing leads, ability to assist in, or independently manage, the full sales process with aforementioned leads, creating invoices for our clients via computer and making payment and shipment arrangements. Working with the team to devise marketing strategies,and executing these marketing strategies, presenting a professional demeanor and appearance at all times

Cruise & Maritime Voyages

Bartender

Cruise & Maritime Voyages

LinkedIn
2011-3 - 2012-11 · 1 yr 9 mos

Open/close Guest bar and service bars as assigned Provide beverage service Responsible for beverage inventories and beverage control Responsible for achieving revenue and cost target Sanitation and cleaning of bar equipment

Cruise & Maritime Voyages

Asst. Bartender

Cruise & Maritime Voyages

LinkedIn
2010 - 2011 · 1 yr

Report to my workstation assignment on time and properly groomed and dressed according to company standards. Converse with guests to answer questions, provide information, promote drink specials and/or up-sell to premium brands. Make suggestions for alternatives if drink request is not available in current inventory. Prepare all beverages according to companies standards for mixology including recipes, garnishments, serving practices,etc.. Arrange bottles and glasses to create an attractive display. Maintain an awareness of inventory stock and location to enhance work performance.

Cruise & Maritime Voyages

Crew Bartender

Cruise & Maritime Voyages

LinkedIn
2010-3 - 2010-10 · 8 mos

Providing courteous, friendly and professional service to crew members following company rules, regulations and polices regarding crew service.

Cruise & Maritime Voyages

Bar Back/ Deck Steward

Cruise & Maritime Voyages

LinkedIn
2009-12 - 2010-3 · 4 mos

Maintain the Pool Area in immaculate shape whilst providing high quality Guest services ensuring excellent guest relations.

Cruise & Maritime Voyages

Galley utility

Cruise & Maritime Voyages

LinkedIn
2009-4 - 2009-8 · 5 mos

Maintains kitchen work areas and galley equipment and utensils in clean and orderly condition by performing the following essential duties and responsibilities.

Dusan Malinovic's Contact Information

Email

******@***.com

Phone

(**) *** ****

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