Duncan Neo

Executive leader with a focus on business development and operational continuity. I enjoy the challenge of turning high-level strategy into everyday reality, particularly within the luxury and automotive sectors. My goal is simple: To lead with clarity and to stay curious. I’m passionate about integrating sustainability into our core services and am always looking for ways to refine how we support our clients and our people.

Responsible for product launch which include data analysis of market demand, product positioning, target segment, sales strategy and phase in phase out planning. Conduct product and sales training to account managers the verticals to focus and making the first contact for zero based accounts. Plan and implement the changes on social media such as adding contents to YouTube and Facebook. Improvised workflow for the Green Machines (sales and loan) request. Thus, providing insights of Green machines demands trend for internal stakeholders consumption. Be the product specialist to accompany account managers to establish business requirement associated with the products and services offering.

Crafting out sales strategy (reaching out & enhance current client relationship) and tactics (crafting Direct Mailers) to penetrate new market across different verticals. E.g Fashion and sport apparel brands (visual merchandising); Retail stores (360 Virtual Tour) and store fit out. Presenting customised portfolio deck relevant to potential client's business which lead to further business development. Identify and coach account managers to sniff for new business suspects. Imparting and perform live demonstration of tele-sales call, followed by email follow up to the relevant business stakeholders. Maintaining sales pipeline ratio with zero base accounts, "closable" accounts and existing clients business relationship. Walk the ground like shopping malls to observe new market trends, marketing campaigns and malls marketing initiatives.

To find new grounds for XGATE's digital marketing suite of services - omni-channel marketing; CRM-Loyalty programs and Social Media management.

As a business and product consultant to the account managers to develop new cases in the printing industry. I was responsible to conduct the professional colour printing equipment training for the new comers. This includes the sharing on the identification of customers that required such equipment for their business. Apart from the daily duties, i was appointed as the Project Manager to manage the installations of the Continuous Feed printing equipment for the printing bureau in the industry.

Managed and developed key accounts in the printing industry.

Manage the development of location base services (LBS) as well as the go-to-market plans for this app.

As a hunter in sales to penetrate into offset printers in Singapore.