Duncan Hart

Responsible for building and establishing long term relationships with SME’s, offering a full range of bespoke technology solutions. Web Application & Product Development: We design, develop, test, and deliver your projects quickly and reliably. Working with a wide range of tools, with a focus on open source technologies. We will find the best platform and technology stack for your requirements with emphasis on user experience, discoverability, speed, tracking, engagement and conversion. Bespoke Automation Workflows: Working with our clients we review, analyse, design and build automated workflows which continuously serve the needs of the business. We utilise many industry leading API's to provide a combination of OTS + bespoke middleware to better connect and allow for automation/communication between many operational and sales processes. We don't build or provide anything which already exists, we simply provide the missing logic and communication to complete the workflow and make it autonomous. Supported Services, Platforms & API’s: Google Cloud, Google Drive, Google Maps, Amazon Web Services, Unleashed, HubSpot, HubDB, HubL, Salesforce, Podio, Zoho, Nimble, Nutshell, Bitrix24, Facebook/Instagram, Mailchimp, Twitter, Xero, Kashflow Accounting, FullContact, Twilio, Stormpath, Stripe, Paypal, Ebay, Slack, Sendgrid, Fixer.io, IFTTT, PagerDuty, Shopify, Squarespace. 120+ clients within the Advertising, Marketing, Technology, Pubic Relations, Media, Publishing, Photography, Arts, Production, Financial, Sciences, Data, Software, Insurance and Recruitment sectors.

Responsible for the monitoring of all internal/external systems with regards to accuracy, efficiency, performance, integrity and quality. Designed, documented and built a bespoke monitoring system with clear and defined escalation and incident management/resolution. The team operated 24/7 adhering to a strict automated escalation matrix. The matrix was designed to allow for scalability and change in priorities based on stakeholder output and deliverables. The main areas of operational risk included, but were not limited to data quality/accuracy, system performance/speed and KPI Analysis in real time.

Working primarily with heads of design, product, engineering and quality assurance, I was responsible for the successful delivery of all product requirements, functionality, strategy and deployment. Predominantly using an agile methodology, utilising Atlassian Jira/Confluence to plan, document and complete all product requirements. Extensively working with big data technologies, cloud solutions including AWS/Azure/GCP, API’s + Integrations, visualisation + analytics and ML/AI initiatives.

Heading up the digital division at Saddington Baynes. Introduced Agile project management to the digital production process, providing integrated cross discipline services combining planning, creative, design, user experience, animation and visual effects. Devised, developed and implemented a long-term digital strategy which uniquely positioned the company as a creator of engaging and emotive digital experiences which are content heavy, user centric and most of all responsive. Leading the day-to-day client relations, working to ensure the highest level of quality, on-time delivery and budget. Responsible for Business Development, Account Management (Digital), Project Management - Agile (Digital), Design & Development, Asset Management/Version Control/Code Management, Deployment & Delivery & Research/Development

Introduced digital services and solutions into a successful and traditional post-production company. Played an instrumental part in building, developing and defining process for the companies automotive division, generating revenues in excess of 2million+ in the first year alone. Involved in all existing/new business pitches, overseeing day to day operations including client services, project management and production. Responsible for: Building relationships with multiple global brands and agencies, offering a central resource for all created digital collateral. To look beyond the original scope, maintaining the primary purpose and core fundamentals but ensuring clients fully understand and utilize the potential and opportunity the new techniques/platforms offer with regards to scalability, reliability and cost savings. Agencies: W+K, Elvis Communications, Collective, Tullo Marshall Warren, TBWA (LA, Paris, London, HK), Southpaw Agency, Ogilvy, Designory, Mundocom, OMD and Saatchi & Saatchi, KD. Clients: Honda Europe, Toyota Plc, Nissan Global, Infiniti Global, Lotus Cars, Aston Martin, Visteon Corporation and RMS.

Oversaw the development and deployment of all digital projects within the digital media division. Leading the development and delivery of projects for global clients like EA Games, Sony Computer Entertainment, Unilever, Marks & Spencer, French Connection, Matalan and Candy&Candy. Responsible for: Front & Back End Development, Flash Development, Code Structure & Management, Information Architecture, User Experience, Version Control & Backup Deployment.

Technical lead on 5 major Harry Potter film/game releases involving the design, build and delivery of all websites, games and apps. Catering for 47 different locales/languages, traffic averaging 100,000 unique views per day. Worked on multiple Sony Playstation (SPS) micro-sites, building award winning web based games around the releases of upcoming titles including Time Crisis, Jak, Ace Combat, Dropship...

Worked the London circuit for about 5 years, creating all things web, mobile and anything else you are likely to find on-screen. I was lucky enough to work with a multitude of creative, technologists, designers, information architects, user experience & interface experts and fellow developers from all areas of digital development. Worked on: Manchester United, British Heart Foundation, Sony PlayStation & PlayStation Experience, EA Games, Warner Brothers, Harry Potter, Design Council, Yahoo! Europe, Graff Diamonds, Banana Split Production, Crossroads Association, Thomson, Holidays, Roundel, United Colors of Benetton, Network Rail. Worked for: Dare Digital, Tapestry MM Ltd, Underscore, W+K LDN, Mullis Morgan Group, Fivefootsix Ltd, Design Corp, Everyone Associates, Matt&George, Rose Design, Saatchi & Saatchi, MBA, Lightmaker, Electronic Solutions, Taylor James, Qmuli Ltd, AKQA, AMV BBDO, Grey, Transport Design Consultancy, Publicis, TBWA London, Hi-Res, Deepend, Brand Images, Superbrands, Creative & Commercial, Romandson, Twin Systems, Colors Magazine, Spheroview, Mccann Erickson.

Was selected for a four-month placement at Benetton’s Research & Development center ‘Fabrica’. Recruited to work in the New Media division, my programming knowledge in Flash & Director user interaction and development were quickly integrated into the team to improve existing user interface and interaction touch points within the organizations on-screen offering. Based in Treviso, Italy, Fabrica is an integral part of the Benetton Group. Established in 1994, Fabrica offers young people from around the world scholarships, accommodation and a round-trip ticket to Italy, enabling a highly diverse group of researchers. The range of disciplines is equally diverse, including design, communication, photography, code, video, music, journalism and media. Fabrica aims to create the next generation of creative leaders, capable of positively addressing 21st century challenges. Worked on: Colors Magazine, Fabrica Website, Benetton Retail Environment (Pilot Program), Online Chat Platform & Research & Development.