Duncan Chua

- Ensure achievement of agreed targets/KPIS for the assigned area/territory/region, managing company’s sales by developing business plan that cover sales, collection and expenses control. - Develop and implement field recruitment and sales plan for the assigned area/region. - Build constructive customers relationships and team to build pipeline and close deals. Implementing ‘Take People with You’ model to build trust and long-term relationship with customers. - Effectively manage Sales Rep, including their schedule and achievements. - Actively participate in end-to-end processes, develop and execute field sales strategy for the assigned region. - Effectively manage Sales Rep, including their schedule and achievements. - Excellently focus and care for customers; ability to assess customers’ needs and provide correct answer, path, consultations, or methods for a positive customer experience.

- Research and evaluate attractive lines of products to meet departmental needs. - Involve in decision making to select the best vendors based on price, quality, distribution cost and other factors and work closely with potential vendors to determine the best deals for the company. - Maintain good relationship with existing vendors while seeking new ones. - Communication with line managers during the planning and purchasing process new range of products. - Recognize and analyze the future trends and consumer buying patterns. - Demonstrate a strong analytical and decision making ability, excellent communication and negotiation skills. - Manage a category segment to achieve sales, gross margin against agrees KPI. - Manage supplier service level in line by contract. - Work with suppliers, local and overseas on product development and purchase, including price negotiation, trading terms and distribution of merchandise. - Manage promotions to achieve sales and margin KPI. - Work with various departments such as supply chain, marketing, promotion and business support team to achieve objectives. - Monitor competition's activities as well as follow trends in new development product to achieve market knowledge at all times.

• Coordinate daily performance with different type/concept of daily performggance for SkyAvenue mall with Promotion & Entertainment team • Plan and execute marketing campaign to generate publicity and media coverage for the mall. • Formulate annual marketing calendar of all thematic / tactical promotions and activities for the mall. • Plan and develop communications plan ie. Above-The-Line, Below-The Line, Social Media, Website, Digital Media, Public Relations etc. support and create awareness for the campaigns, promotions and events with other departments in Genting Group. • To identify which lots are vacant or handed over to tenants on certain dates from leasing to develop visual for hoardings. • Mall seasonal different type decoration concept and ideas coordinate with decoration supplier according requirement from management.

Clothing Operation Executive cum Visual Merchandiser – TESCO Store (M) Sdn Bhd SEP/2013 – APR/2016 • Responsible for Event Tabs & Catalogue ( Raya, CNY, Baby Fair, Back to School & Seasonal ) trade plan with promotion team. • Press Conference, Fashion Show, Media Launch & photoshoot with every seasonal (CNY, Raya, Baby Fair, Back to School )& New store opening. • Brand comms for TESCO order & replacement for store (POSM & Promotion). • Brand Guideline & Raise ROF for budget, communicate, and negotiate on Brand Manager on Media related matters (Magazines, PR, Launch events). • Manage projects / Activities to meet business objectives for any adhoc projects that the business require. • Work on Trade Plan to ensure all activities are covered by the VM & POS (Raya, CNY, Baby Fair & Back to School) and to ensure all stores work closely with what is planned. • Work closely with all store ensuring all info from Comm Pack is distributed to the operation team. • Update every promotion, seasonal latest product on Facebook, Instagram as well, Press Ad. Visual Merchandiser Job Scope ­‐ Display standard in all stores are standardized as one ­‐ To ensure stores follow all VM guidelines ­‐ To ensure stores uses the correct equipment and accessories at all times for impactful merchandising. ‐ Conduct necessary trainings of WGLL for Visual Merchandising to apparel store team. -­‐ Support NSOT on all store openings & refit on display. ‐ To ensure stores follow seasonal/AA stock displays and feedback necessary problems to HQ. ­‐ Resolve problems and provide solutions on display in all stores.