Duncan Roberts

Advanex Medical division created as part of Advanex Group and appointed Global Medical Project Leader to manage the new division. Managing teams across the world and the 22 sites within the Advanex Global Group, supporting global projects and directing and supporting teams with new business activity. Successfully acquired close to $20 Million new business nominations across the global divisions whilst continuing to grow existing medical business by almost 100% through teamwork and customer service and communication.

Commercial and Project role supporting global projects and Advanex Group sister sites located in North America, SE Asia and Japan. Working and communicating across the global teams and customers from device design and concept through development, NPI, industrialisation and serial production - providing continuous improvement and risk mitigation.

After successful period as Sales & Marketing Manager requested to change role to support change in strategy within company which has seen my role change to Medical Business Unit Manager with responsibility for customer account management and operations specific to Medical device manufacture at Advanex Europe Southwell and global projects.

Appointed in Jan’20 into a role which was more commercially focused than previous focus. Included managing existing External Sales team as well as Marketing Team. Despite inexperience of position, employed project management skills and team building experience and worked with team into creating functional and hard working group who achieved all business management objectives / KPIs – strong team ethos and camaraderie was a significant part of this. Key Highlights: New Business Nominations: Despite gaining new role and team just prior to pandemic was able to work with team to create a structure and develop personnel, communication and team work ethos which proved successful in being awarded an unprecedented level of new business wins, approx 200% increase on previous financial year and achieving KPI with significant growth. Pipeline: Working closely with External Team and Leader created strong pipeline of opportunities for future growth. Acted as communication point in ensuring internal stakeholders supported team through support requests and problem follow up (PFU) activities. Customer Account Management: Due to pandemic the business saw significant increases on the existing Medical components within Advanex inventory – was able to manage customer expectations and continued communication throughout to ensure supply was maintained and controlled. Project Management: Supported and managed several existing projects as well as gain significant investment from customers for continuous improvement and obsolescence projects. This included successful negotiation of transfer of existing platform cell from Advanex UK to Advanex Cz. Account Management / BREXIT & Growth: The pandemic caused significant increases in communication from customers to ensure business could maintain continued supply, this included high levels of weekly COVID Status reports which needed detailing, supporting internally and with suppliers of essential input materials.

Technology Transfer – USA Long term project for Major global pharma customer, worked with customer to set-up a single source / dual site supply project. Initial step was the transfer of a full in-house dedicated manufacturing cell to sister site located in the US. Project delivered on-time in full and to budget. Customer Management: Working with portfolio of customers and internal stakeholders continued to introduce new manufacturing equipment and investment directed from customers to support. During my tenure within this role it was an approx. total in excess of £2.5 Million. All projects completed on time and in full. Medical Project Growth: Continued to support customers through communication and continuous improvement activities, this saw significant growth and business wins of expansion of existing Medical projects. Aerospace Project Growth: Established regular touchpoint meetings with top customers / distributors requesting feedback on areas of improvement. Significant global customer ordering was sporadic and uncontrolled, worked with distributor and customer to establish min. ordering levels, stocks and improved communication seeing a significant growth in sales and improved OTIF. Aerospace Purchased Parts: Working with Prod.Control and suppliers improved the purchasing and leadtimes of tooling by ordering larger volumes, and establishing min.stock levels and supplying ex-works to customers – increased profit margin and direct sales by 24%. Major Global Pharma Project Recovery: In 2016 was requested take over account management of major project for global platform medical device supplied to two customers at UK based sister site. Share of volume was below 20% of global demand. Working with internal teams, suppliers and constant dialogue with key stake holders within customer I was able to increase share to 80% and gain investment in new high speed machines allowing reduced footprint & increased profit and sales.

Responsibility for Advanex Europe Southwell Ltd major customer and all sales activity and maintaining several major global projects across European division and Global Group of companies. Medical & Aerospace Managed significant accounts within business ensuring communication and support was available at all times to globally based customers. Deep Drawn Project: With introduction of deep drawn technology into Advanex Group was successful in working with major Medical injector customer on new platform design. This included global comm with manufacturing site for development in Japan and establishing full plan for technology transfer into European site. Customer temporarily shelved project due but provided excellent feedback on management / communication. Improvement process - reduced administration delays / errors 90% Due to promotion was now in position to review and value stream map processes and make changes to simple administration errors which were causing refunds to customers, delays in order entry and administration cost. Over course of several months realigned activities and effectively reduced errors and delays by 90% against previous data. Global Marketing Literature: Crated full suite of marketing literature for use within Advanex group sites and teams. This was product and market specific and translated into half a dozen languages. Honeybee (AIR Tour) Created Based on Japanese custom of Exhibitions within customer sites created and designed European version which was named Advanex Innovation Roadshow. This included design of literature and content as well as specific sample cases and successfully carried out at several customers allowing Advanex Engineers to interact with customer engineering and design teams.

Maintaining previous roles. responsibility and projects with additional responsibility for development of global marketing communication and internet tools and pages - working with cross Global group team developed platform for website and marketing tools. Major Medical Projects: Successfully managed two major projects for global medical customer into industrialisation stage with new ramp up capacity installed and managed to budget and schedule Excess Freight Costs - £40 K loss Turnaround Worked with logistics team and accounts and over course of 12 months worked with customers and teams to reduce a £40,000 lose per annum on excess freight costs into a positive minor profit position. EFACS MRP - Improvement in delivery / schedule process Following training in EFACS software introduced into business worked with production control to create schedule system for ensuring long term demands and forecasts were in place to ensure no loss of supply. Process now used by sister sites. Planning system: Created excel program pulling data from EFACS system allowing Production and Planning / Sales to review demands and provide clear delivery dates to customers which were maintained. Global website Global sales & marketing alignment within the global group over several years helped see the introduction of Global Website project and marketing project. Co-managing with external marketing provider and oversaw final global website platform established for first time in groups history. Project passed to Commercial Director post website completion.

Working within Sales Team and working cross functionally with Purchasing, Production and Quality to ensure customer orders / projects delivered on time in full whilst maintaining sales margins and profitability. Developed processes and systems for managing major medical projects through from concept to production. General administration / production exposure and development Understood basic day-2-day activities and importance to end customer and projects with these duties being carried out in a timely and efficient manner. Spent time with production, quality and logistics team understanding roles, functions and production methodology and skills. RFQ Process / Contract: Understood full RFQ process from receipt of drawing through to business nomination and various forms of cost breakdown and models. Established internal costing sheet providing customers with clear breakdowns of costs and allowed easy population of customer specific models. Project Management - two major projects (concept to production) Successfully managed two project from concept / design stage through New Product Introduction into industrialisation maintaining and building relationships with customer major stakeholders and understanding the process and requirements. Automotive: Major automotive customer project sourced via Japanese Headquarters. Worked with material supplier on high fatigue special material and managed project through design, PPAP and into production.

Trainee Project Manager role - working across departments with time served within several departments, Sales, Purchasing, Quality, Engineering, Accounts, Logistics and Production learning processes and procedures relevant to supply of long term projects for major international manufacturers. Training provided full scope of activity for major projects and need for communication within businesses as well as externally - additionally provided experience and fundamental basic skills developed for future.