Dun Pin Liew

• Achieve and exceed all Individual and Branch targets. • Proactively seek for Business Opportunities from Trade Finance Market, Developers, Agents, Lawyer and secure deals. • Handle various type of loan products from individuals, Small & Medium Enterprises (SME) & Commercial Bankings Portfolio. • Oversee the daily operations of the credit department, ensuring all processes are performed in accordance with the bank's SOPs and Bank Negara Malaysia (BNM) regulations. • Authorize and release disbursements for approved mortgage loans, ensuring all documentation and compliance checks are in place. • Supervise and support a team of 11 credit operations staff in handling mortgage releases, trade bills processing, loan documentation, and loan disbursements. • Monitor individual and departmental performance, setting clear KPIs and conducting regular performance reviews. • Ensure strict adherence to internal credit policies and BNM guidelines when authorizing trade-related facilities. • Maintain high standards of control and risk management, identifying and mitigating any operational risks promptly. • Handle escalated customer or internal issues related to credit and trade services professionally and promptly.

- Achieve 240% Sales Target in Year 2024 (Total Acceptance 77mil, 6.4m Monthly) - Achieve 170% Sales Target in Year 2023. - Achieve 290% Sales Target in Year 2022. - Achieve 170% Sales Target in Year 2021. - Soliciting mortgage business referred by clients, lawyers, real estate agents, developers and valuers. - Actively Identify, Acquire and Develop new business opportunities on the Consumer and Commercial market. - Deliver Loan growth and Achieve others products cross selling target. - Review and Analyze Sales and Marketing strategy frequently to adapt Market Changes

Remarks - 100% hunting role. - Able to hit 115% of set target averagely (Target = RM 180,000 for 3 months, hit above RM 205,000) Identify opportunities and close business deal. • Demonstrates products and services as deemed necessary by clients and management. • Conceive and develop efficient and intuitive marketing strategies. • Provide Professional Business Advisory for client on Business Operation, Audit and Tax. • Schedules appointments and meetings as necessary for Consultants to assist SMEs / business - Guiding and Assisting owners to meet their business objectives. • Prepare quotations, proposals, and presentations to SMEs/business owners. • Creates a plan for gaining clients and then retaining them based on warranties or guarantees. • Analyzes and creates a plan for engaging the target market. • Collecting Payment from the Engaged Client. • Support marketing events/activities organized by the company. • Conduct market research and analysis to evaluate trends, brand awareness, and competition - ventures. • Proactively recommend ways to add value to clients and make existing processes simpler & better.

MASZ Group Sdn Bhd is a private company with a fresh new approach for infrastructure and property development in Malaysia and the world. Our company is a partnership between MASZ Development Sdn Bhd and China Railway Engineering Corporation (CREC). >>> Assist and Manage Company Project >>> Perform Project Update and Documentation >>> Provide Required Support for The Business Development Team >>> Liaise with Project Related Parties When Necessary >>> Translate Document When Needed >>> Cooperate in Positive Manner to The Growth of Team >>> Travel Oversea with CREC Business Team when Needed >>> Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors. >>> Being the representative of CREC and Masz Group Sdn Bhd while meet up with Related Parties. >>> Greet visitors and determine whether they should be given access to specific individuals. >>> Compile, transcribe, and distribute minutes of meetings. >>> Attend meetings to record minutes. >>> Answer phone calls and direct calls to appropriate parties for Scheduling Meeting.

Justel Sdn Bhd has been established since 2004. It is a telecommunication solution service provider. We are Authorized Business Partner of Maxis. We are proud to say that thousands of customers have been beneficial from the solutions provided by us. We have been helping many of them to stay ahead in life, whether at work, at home or at play. >>> Identify opportunities in SME or Corporation Market and develop a Business Plan to capture business. >>> Study the products, find the needs of the customer and how we can help them better in term of business productivity and efficiency. >>> Attend Business Meeting and conduct Sales Presentation In customer office. >>> Identify daily Sales Progression and Performance with Line Manager. >>> Participate in weekly in-house Training and Briefing. >>> Deliver an amazing and personalized experience to customers who need your help. >>> Maintain and improve customer's relationship, examine customer's feedback to provide them with the best business solutions. >>> Manage sales and marketing activities to achieve personal target and company objective. My Weekly Working Routine As Below: Monday ( Making Cold Calling with Self-prepared Customer Database) Tuesday ( Sales day, Meet Potential Customers and Promote Company's Solution. Attend Company Training) Wednesday ( Sales Day, Meet Potential Customers and Promote Company's Solution. Attend Company Sports Day) Thursday ( Sales Day or Cold Calling and attend team Training) Friday ( Cold Call Day) What I Learnt from this job is some cold calling skill, customers objection handling skill, problem-solving, work under stress on hit target, meeting with various types of people and sales techniques and others.

>>> Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter. >>> Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues. >>> Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping. >>> Processing AEON & AEON Big PO in B2B >>> Check price discrepancy before proceeding >>> Get price discrepancy approval from the manager >>> Key in and post all AEON & AEON Big order into OLOPS (IBM SYSTEM) >>> Check stock availability and broken quantity issue >>> Allocate stock for each order >>> Approve minimum order violation >>> Double check delivery status as printed or billed >>> Print and Prepare AEON price tag >>> Raise BSO for solve price discrepancy issue if needed >>> Raise Credit note or debit note for adjusting complaint

Sampling promoter (Umbro drink, yogurt drink and others) Oppo Promoter Dettol Promoter Zespri Kiwi Promoter Digi Hotlink Promoter Event set-up crew These part-time make me more mature and responsible Improved my communication and interpersonal skills