Duma Ngcobo
Chief Operating Officer @ Tracker Connect
About
AboutAs COO at Tracker Connect, I oversee the full value chain—procurement, fleet, facilities, warehouse, installation services, and SVR—embedding operational excellence and customer-centric growth. With 20+ years of leadership across finance, telecoms, and ICT, I specialize in translating strategy into execution, optimizing complex operations, and building resilient teams that deliver measurable outcomes.
South Africa
Johannesburg Metropolitan Area
Information Technology & Services
Business Continuity, Portfolio Management, Financial Analysis, Analytical Skills, Management, Strategy, Contact Centers, Product Development, Business Analysis, Business Strategy, Call Center, Coaching, Negotiation, Business Process, Human Resources, Training, Change Management, Sales, Leadership, Call Centers
Experience
Chief Operating Officer
Tracker Connect
South Africa
Executive Head - Customer Operations
Cell C
Sandton, GP, South Africa
Executive Head - Telesales Operations, Saves and Upgrades, Digital Fulfilment
Vodacom
Midrand, GP, South Africa
Education
GIBS Business School (Gordon Institute of Business Science)
Executive Development Programme
Wits Business School
Business Management
University of the Witwatersrand
Political Science and Sociology
Masakhane Rugby Team - 1999 IQ 2001 - Youth Talk Show Host (eTV)
Duma Ngcobo's Contact Information
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