duc nguyen

Prepared and delivered press releases in an organized and frequent manner to all media outlets. Oversaw, scheduled and pursued media appearances for the programs. Produced written and verbal communication in the forms of emails, candidate literature, speeches and other social media entries. Budgeted, strategically planned and followed through with advertisement buys on television, radio and print. Participated in numerous fundraising and campaigning ventures including event planning and attendance, emails, correspondence, and extensive one on one interaction. Managed campaign website, social media outlets and call lists.

* Ensure all branch functions are carried out in accordance with laid down procedures & policies in the clinic manuals and SOPs. * Providing a responsible and accurate telling service experience to customers by maintaining and applying up to the knowledge of clinic policies, practices and procedures. * Process / authorize contracts, transactions, deposit, withdrawals. * Manage overall activities pertaining to Ops staff. * Implement & monitor customer service delivery standards and ensure the branch provides error free and quality customer service * Manage customer complaints through effective customer complaints resolutions process

Met with potential clients to provide information on services available for the purpose of obtaining their business. Worked with clients to guide them through the event details and served as their personal coordinator throughout the entire planning process and event. Planned and coordinated menus, set up details, rentals, and desired specialty items with client and club staff members. Prepared diagrams for room layouts. Planned events such as Environmental Workshop, Fund raising for Environment Protection as well as Cycling for Enviroment Event (etc.,Go Green 2015) for up as many as 200 people. Organized and maintained events and details in Microsoft Excel and Word documents.

* The monitor of the International Politics classes from 2013-2016 * Vice-Dean Student of International Politics and Diplomacy Faculty from 2013-2016. * Member of The Executive committee of DAV Students' Association * Head of the Event and External Relations Committee of DAV's Pen Group