drew messinger-michaels

drew messinger-michaels

senior xm advisory consultant

About

* Expert on Customer Experience in the context of long-term business strategy, enterprise-level projects and implementations, and sales plans * Freelance writer experienced in art historical, literary, editorial, commercial, critical, academic, and technical writing for both print and web publishing * Independent writer and podcaster, experienced with web publishing, audio production, interviewing, and both long- and short-form media criticism * Curator and preparator, experienced with installation, art-handling, delivery, artist recruitment, documentation, research, and sales * Academic and critical focus on the aesthetics, ethics, and structure of videogames Specialties: Analytics, Arts Administration, Business Analysis, Commerce, Curatorial Services, Customer Experience, Databases, Delivery, Digital Transformation, Documentation, Ecommerce, Functional Consulting, Installation, Professional Services, Research, Sales, Social Media, Training, Workshops, Writing (Academic, Art Historical, Blogging, Commercial, Critical, Editorial, Professional, Print, Technical, Web)

Country

united states

City

new york

Industry

computer software

Skill

blogging, social media, e commerce, photoshop, research, microsoft office, indesign, html, crm, agile methodologies, audacity, wordpress, php, humor writing, customer relationship management, enterprise software, adobe photoshop, adobe dreamweaver, protools, cakewalk sonar, cakewalk, vbulletin

Experience

everybody's talking at once

king dork

everybody's talking at once

2009-6 - Present · 17 yrs 4 mos

* Writer covering video games, gallery art, movies, and music * Producer and host of a longform interview podcast, in charge of research and audio production as well as on-air interviewing

sap

senior xm advisory consultant

sap

2019-8 - Present · 7 yrs 2 mos
pensatos

review writer

pensatos

2008-4 - 2008-8 · 5 mos

Writing and editing reviews of new music by independent artists

fine print a literary zine

contributing writer

fine print a literary zine

2010-6 - 2014-3 · 3 yrs 10 mos

Contributing works of short form fiction in a variety of styles and genres

newcity

feature writer

newcity

2008-4 - 2009-2 · 11 mos

Writing and editing articles on exhibitions of visual art in Chicago

uchicago arts

feature writer

uchicago arts

2011-9 - 2015-7 · 3 yrs 11 mos

* Covering fine arts, cinema, campus events, and grant opportunities in web-based articles * Recording and producing original audio/podcast content, including interviews

indie loot

managing editor

indie loot

2012-8 - 2013-8 · 1 yr 1 mo

* Writing and editing articles on the art and business of independent video games * Managing user-generated content, administrating communities of video game developers, players, and writers * Producing podcasts and other audio content

gray blush gallery

founding director

gray blush gallery

2011-2 - 2012-8 · 1 yr 7 mos

* Creating ecommerce website, social media presence, blog, advertising, and print catalog * Designing and executing sales plans—marketing, development, Google AdWords/Analytics * Administrating legally binding contracts, sales documentation, and Statements of Work * Hiring and managing artists, content writers, jury panelists, and web developers/designers

douglas dawson gallery

curatorial assistant

douglas dawson gallery

2008-8 - 2011-7 · 3 yrs

* Handling, installing, shipping, storing, and preserving antique ethnographic art-objects * Researching the gallery’s collection and acquisitions, authoring condition reports * Developing web pages, including Java scripts, and maintaining company website * Managing social media outreach and online marketing, designing print advertising

chicago shakespeare theater

guest services associate

chicago shakespeare theater

2010-12 - 2011-2 · 3 mos

Managing ticketing, client databases, live events, customer relations, and sales

revolution prep

content writer and editor

revolution prep

2010-9 - 2010-12 · 4 mos

* Writing and editing sample passages, questions, and tutorials for practice tests * Promoted to editorial duties, including administrative review of testing materials

the onion - decider

feature writer

the onion - decider

2008-10 - 2009-8 · 11 mos

* Writing and copy-editing features on visual art, dining, music, and special events * Conducting interviews and photographing live events

sap hybris

functional consultant

sap hybris

2013-9 - 2015-6 · 1 yr 10 mos

* Designing hybris Professional Services packages, and leading the functional arm of hybris Consulting * Communicating best practices for project management, implementation, and deployment * Analyzing requirements on enterprise B2C and B2B projects across retail, fashion, manufacturing, aerospace, consumer electronics, luxury goods, and digital goods verticals * Providing support to developers, business stakeholders, and end users throughout hybris projects * Producing elearning materials on hybris software * Developing new courses and course materials directed at both technical and business audiences, and intended for internal, B2C, B2B, and scalable B2B2C use

sap hybris

trainer

sap hybris

2012-2 - 2013-9 · 1 yr 8 mos

* Teaching classes on the theory and practice of multichannel ecommerce * Training customers and partners in the use of hybris software * Conducting project-specific hybris workshops for customers and implementation partners * Training implementation partners to deliver their own end user hybris training * Developing new courses and course materials directed at both technical and business audiences, and intended for internal, B2C, B2B, and scalable B2B2C use

sap hybris

senior functional consultant software, freelance writer

sap hybris

2015-6 - 2018-7 · 3 yrs 2 mos

* Providing strategic business expertise for commerce projects across all channels, both traditional and emerging * Developing new Expert Services offerings, aimed at ensuring successful SAP Hybris projects * Building the SAP Hybris Functional Consulting team in North America and around the world * Conducting project-specific workshops and reviews throughout SAP Hybris engagements * Communicating best practices for project management, implementation, and deployment * Analyzing requirements on enterprise B2C, B2B, and B2B2C projects across retail, fashion, manufacturing, aerospace, consumer electronics, luxury goods, and digital goods verticals * Providing support to developers, business stakeholders, and end users throughout projects

Education

santa monica college

santa monica college

astronomy

2005-1 - 2007-1 · 2 yrs 1 mo

Activities and Societies: Phi Theta Kappa

columbia college chicago

columbia college chicago

fine arts

2007-1 - 2009-1 · 2 yrs 1 mo

Thesis focusing on aesthetics and racial politics in the colonial Americas"]

university of chicago

university of chicago

art history

2009-1 - 2010-1 · 1 yr 1 mo

Thesis focusing on violence, ethics, and subjectivity in virtual worlds * Work with Lauren Berlant (Thesis Advisor), Miriam Hansen, William J.T. Mitchell, Laura Mulvey Activities and Societies: Master of Arts Program in the Humanities (MAPH)

drew messinger-michaels's Contact Information

Email

******@***.com

Phone

(**) *** ****

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