
drew messinger-michaels
senior xm advisory consultant
About
* Expert on Customer Experience in the context of long-term business strategy, enterprise-level projects and implementations, and sales plans * Freelance writer experienced in art historical, literary, editorial, commercial, critical, academic, and technical writing for both print and web publishing * Independent writer and podcaster, experienced with web publishing, audio production, interviewing, and both long- and short-form media criticism * Curator and preparator, experienced with installation, art-handling, delivery, artist recruitment, documentation, research, and sales * Academic and critical focus on the aesthetics, ethics, and structure of videogames Specialties: Analytics, Arts Administration, Business Analysis, Commerce, Curatorial Services, Customer Experience, Databases, Delivery, Digital Transformation, Documentation, Ecommerce, Functional Consulting, Installation, Professional Services, Research, Sales, Social Media, Training, Workshops, Writing (Academic, Art Historical, Blogging, Commercial, Critical, Editorial, Professional, Print, Technical, Web)
united states
new york
computer software
blogging, social media, e commerce, photoshop, research, microsoft office, indesign, html, crm, agile methodologies, audacity, wordpress, php, humor writing, customer relationship management, enterprise software, adobe photoshop, adobe dreamweaver, protools, cakewalk sonar, cakewalk, vbulletin
Experience

king dork
everybody's talking at once
* Writer covering video games, gallery art, movies, and music * Producer and host of a longform interview podcast, in charge of research and audio production as well as on-air interviewing

senior xm advisory consultant
sap

review writer
pensatos
Writing and editing reviews of new music by independent artists

contributing writer
fine print a literary zine
Contributing works of short form fiction in a variety of styles and genres

feature writer
newcity
Writing and editing articles on exhibitions of visual art in Chicago

feature writer
uchicago arts
* Covering fine arts, cinema, campus events, and grant opportunities in web-based articles * Recording and producing original audio/podcast content, including interviews

managing editor
indie loot
* Writing and editing articles on the art and business of independent video games * Managing user-generated content, administrating communities of video game developers, players, and writers * Producing podcasts and other audio content

founding director
gray blush gallery
* Creating ecommerce website, social media presence, blog, advertising, and print catalog * Designing and executing sales plans—marketing, development, Google AdWords/Analytics * Administrating legally binding contracts, sales documentation, and Statements of Work * Hiring and managing artists, content writers, jury panelists, and web developers/designers

curatorial assistant
douglas dawson gallery
* Handling, installing, shipping, storing, and preserving antique ethnographic art-objects * Researching the gallery’s collection and acquisitions, authoring condition reports * Developing web pages, including Java scripts, and maintaining company website * Managing social media outreach and online marketing, designing print advertising

guest services associate
chicago shakespeare theater
Managing ticketing, client databases, live events, customer relations, and sales

content writer and editor
revolution prep
* Writing and editing sample passages, questions, and tutorials for practice tests * Promoted to editorial duties, including administrative review of testing materials

feature writer
the onion - decider
* Writing and copy-editing features on visual art, dining, music, and special events * Conducting interviews and photographing live events

functional consultant
sap hybris
* Designing hybris Professional Services packages, and leading the functional arm of hybris Consulting * Communicating best practices for project management, implementation, and deployment * Analyzing requirements on enterprise B2C and B2B projects across retail, fashion, manufacturing, aerospace, consumer electronics, luxury goods, and digital goods verticals * Providing support to developers, business stakeholders, and end users throughout hybris projects * Producing elearning materials on hybris software * Developing new courses and course materials directed at both technical and business audiences, and intended for internal, B2C, B2B, and scalable B2B2C use

trainer
sap hybris
* Teaching classes on the theory and practice of multichannel ecommerce * Training customers and partners in the use of hybris software * Conducting project-specific hybris workshops for customers and implementation partners * Training implementation partners to deliver their own end user hybris training * Developing new courses and course materials directed at both technical and business audiences, and intended for internal, B2C, B2B, and scalable B2B2C use

senior functional consultant software, freelance writer
sap hybris
* Providing strategic business expertise for commerce projects across all channels, both traditional and emerging * Developing new Expert Services offerings, aimed at ensuring successful SAP Hybris projects * Building the SAP Hybris Functional Consulting team in North America and around the world * Conducting project-specific workshops and reviews throughout SAP Hybris engagements * Communicating best practices for project management, implementation, and deployment * Analyzing requirements on enterprise B2C, B2B, and B2B2C projects across retail, fashion, manufacturing, aerospace, consumer electronics, luxury goods, and digital goods verticals * Providing support to developers, business stakeholders, and end users throughout projects
Education
santa monica college
astronomy
Activities and Societies: Phi Theta Kappa
columbia college chicago
fine arts
Thesis focusing on aesthetics and racial politics in the colonial Americas"]
university of chicago
art history
Thesis focusing on violence, ethics, and subjectivity in virtual worlds * Work with Lauren Berlant (Thesis Advisor), Miriam Hansen, William J.T. Mitchell, Laura Mulvey Activities and Societies: Master of Arts Program in the Humanities (MAPH)
drew messinger-michaels's Contact Information
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