Drake Roberts

Dynamic Business Development Manager with a distinguished track record in the recruiting and staffing industry. Exceptional in identifying and seizing new business opportunities, forging powerful client relationships, and driving substantial revenue growth. Masterful in crafting and executing strategic plans that align with client objectives and expand market dominance. Adept at negotiating high-impact contracts, managing key client accounts, and delivering customized staffing solutions that propel organizational success. A visionary leader, consistently surpassing targets and setting new standards of excellence in the industry.

Distinguished for adeptly bridging the realms of human resources and finance, I serve as a pivotal liaison in talent acquisition and financial operations. With a keen eye for identifying top talent and managing recruitment processes, coupled with astute financial acumen, I streamline administrative functions and ensure seamless coordination between HR initiatives and fiscal objectives. My sophisticated approach integrates strategic recruitment methodologies with meticulous financial oversight, driving organizational efficiency and contributing to sustained growth and success.

Managed payments account reconciliation, micros and billing details Tracked day-to-day business incomes and expenses and record accordingly to avoid any discrepancies rained and mentored cashiers of cash handling and bookkeeping, and Microsoft Office Ensured all-cash events were accounted for and revenues reconciled accurately Maintained record of all internal and external staff expenses Followed company rules and etiquettes to ensure proper cash flow throughout the organization’s many departments Created duties and responsibilities chart for all team members Prepared BEO’s for daily billing Addressed all mails regarding cashiering Ensured all computers and technical cash devices worked perfectly and report and as well fix any technical issues affecting the work Coordinated with the seniors to provide access to micros and other internal systems to other team members

Worked as an AR Caller as a Senior Process Executive for Healthcare Sales Dealt with insurance companies for patient bill payments from hospital visits and admits Handled diverse customer cases each day and ensured patient payment issues were amicably resolved with coordination with insurance companies Followed customer satisfaction protocols throughout the process for better customer service Collected detailed information from the patient records and provide the same for an insurance claim from the companies Handled large volume of inflow and outflow of cases both from patients and insurance companies Achieved monthly customer care targets and received high ratings for great service Reached monthly budget targets every month