Dragos A.
Customer Support Specialist @ eMAG
About
I have relevant experience in customer support, having previously worked in chat support for eMAG, where I developed strong communication skills, attention to detail, and the ability to handle multiple tasks simultaneously. In addition, I have four years of back-office experience as a Content Moderator, working with internal systems, clear procedures, and strict quality guidelines. I consider myself a proactive and fast learner, well organized, and motivated to contribute to a dynamic team.
Romania
Braşov
Public Relations & Communications
Coaching social, Design WordPress, Strategy, Financial Instruments, Quality Control, Communication, Meeting Scheduling, Event Planning, Meeting Planning, Business Planning, Project Planning, Content moderation, Attention to Detail, Business English, Shadowing, Coaching, Dezvoltare web, HTML, Cascading Style Sheets (CSS), WordPress
Experience
Customer Support Specialist
eMAG
Answered customer questions using Salesforce and Outlook (chat and email). Gave clear and timely solutions for product and service requests. Managed and prioritized tasks effectively in a high-volume work environment.
Elemente de Management al Calitatii
Schaeffler
Remote
Risk Management Software Quality Standards Data Management
Senior Content Moderator
Majorel
România
Careful checking of the content Selecting content according to the required criteria and policies Removing inappropriate content from the platform
Web Developer
Digital Nation
România
Project Management
Digital Nation
România
Functionar Administrativ
Schaeffler
România
Production
Autoliv
România
Education
Universitatea Transilvania din Brașov
Afaceri internaționale
Dragos A.'s Contact Information
Phone
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