Dr. Shubhendu Dutta

Chief Technology Officer, Indices and Data @ NSE India

About

As a technology and cyber risk leader, I bring over 28 years of experience leading enterprise technology strategy, digital transformation, IT Service delivery, governance, risk, and compliance, and cyber resilience initiatives across large Indian and multi-national organisations, including the National Stock Exchange of India, UIDAI, IBM India, and Bharti Airtel.My expertise includes enterprise architecture, operational resilience, technology and cyber risk management, cloud adoption, AI and analytics integration, IT governance frameworks, and large-scale infrastructure modernization. I have extensive experience working with regulators and Boards on technology governance, risk oversight, and compliance in critical national infrastructure environments.Across roles, my focus has remained consistent:• Align technology strategy to business growth• Embed cybersecurity into architecture — not bolt it on• Build high-performance teams and governance cultures• Balance innovation with regulatory and risk discipline• Deliver measurable value from technology investments.

Country

India

City

Mumbai

Industry

Financial Services

Skill

IT Service Management, Service Delivery Management, Contract Management, Project Management, Data Warehousing, Enterprise Risk Management, Governance and Compliance, Opportunity Identification, People Development, Compliance, Governance, Analytics, Product Development, Open Source Software, Risk Management, Strategic Sourcing, ITIL, Business Intelligence, Team Management, Telecommunications

Experience

Chief Technology Officer, Indices and Data

NSE India

2023-10 - Present · 3 yrs

Mumbai, Maharashtra, India

Vice President Information Security and GRC

NSE India

2019-5 - 2023-10 · 4 yrs 6 mos

Mumbai, Maharashtra, India

CISO-MSP, UIDAI (Aadhaar)

Aujas Networks

2017-7 - 2019-5 · 1 yr 11 mos

New Delhi Area, India

Responsible for managing Information Security risk for Aadhaar project of government of India (one of the largest open source technology platform for managing the identity of over 1.2 billion population)

Head- Program Management, Information Security, Governance, Risk and Compliance

MTS - Sistema Shyam Teleservices Ltd

2010-4 - 2017-7 · 7 yrs 4 mos

As Head of Information Security, I am responsible for the compliance of Information Security policy of the organization and ensure compliance to all regulatory requirements for the organisation. As Information Security professional, I am also responsible for selecting and implementing right security technologies, aligning processes and imparting the required security training. In my role as IT-Governance, I am leading the Service Management domain of the organization involving IT processes and tools that enable business processes. My additional roles include IT planning and budgeting, IT performance management (KPIs and SLAs) and cost and value management.

Country Lead Service Assurance

IBM

2009-4 - 2010-4 · 1 yr 1 mo

Responsible for managing service quality in all outsourcing contracts in India, negotiating and ensuring service improvements as per contract. The role encompasses negotiating outsourcing contracts from delivery perspective, setting up quality metrics for delivery team, periodic review with clients and to ensure overall customer satisfaction.

Client Engagement Manager

IBM

2006-12 - 2009-4 · 2 yrs 5 mos

- Worked for Largest telecom account in India, ensured deliveries as per contract, integrating various IBM teams to coordinated delivery and sourcing new business opportunities. - Managed customer requirements, assisted the client in formulating annual IT plan and ensured program delivery in compliance with the assigned timeline, quality and budgetary parameters. - Delivered programs in the areas of Business intelligence, Enterprise Information System, Fraud management, CRM & new product development and implemented change management. - Part of Client team that helped generating additional business from the account.

Contract and SLA Manager

IBM

2004-5 - 2006-11 · 2 yrs 7 mos

 Managed service delivery for a mega size IT outsourcing contract as per the contract requirements and executed new contracts with the existing account.  Established and maintained service levels, defined IT service level parameters linked to key business indicators for the client and developed the performance benchmarking structure for the client.