Dr. Sanjeev Mathur

Head of PMO @ Nokia

About

Dr. Sanjeev Mathur is a global transformation leader serving as head of PMO and principal ESG at Nokia Networks, with over 26 years of experience in program governance, quality excellence, and sustainability-led business transformation across the telecom and ICT industries. In his dual leadership role, he bridges strategy and execution—ensuring large-scale programs and ESG priorities translate into measurable business outcomes. As Head of PMO, he strengthens governance, enhances delivery predictability, mitigates enterprise risk, and drives disciplined execution across complex, multi-country operations. As Principal ESG, Sanjeev transforms sustainability from compliance to competitive advantage—translating decarbonization, energy efficiency, and circular economy commitments into scalable operating models and value creation opportunities, championing a strong “Waste to Worth” philosophy. A PhD in Green Telecom, he institutionalizes Six Sigma, DMAIC, design thinking, and value stream mapping to elevate quality, improve process maturity, and embed continuous improvement into organizational culture. Recognized for distilling complexity into clear direction, he partners with senior leadership to align governance, sustainability, and performance at scale. Focus Areas: Enterprise PMO Leadership • ESG Strategy • Program Governance & Risk Management • Quality & Continuous Improvement • Green Telecom & Energy Efficiency • Circular Economy • Digital Transformation • Leadership & Change Enablement

Country

India

City

Mumbai

Industry

Telecommunications

Skill

Sustainability, Business Analytics, Project Management Office (PMO), Customer Engagement, Continuous Improvement, Service Delivery, Quality Control, Product Management, Problem Solving, Business Analysis, Program Management, Project Management, Quality Auditing, Quality Assurance, Quality Management, Operations Management, Business Transformation, Mergers, Resource Management, Resource Allocation

Experience

Head of PMO

Nokia

2022-10 - Present · 4 yrs

Mumbai, Maharashtra, India

Principal ESG (Voluntary)

Nokia

2022-5 - Present · 4 yrs 5 mos

India

Regional Quality Manager

Nokia Networks

2012-7 - 2024-1 · 11 yrs 7 mos

Mumbai Area, India

I am driving Customer Quality Management for Nokia India’s four key TSPs. I am accountable for and drive "customer first" policy in region. It is being done through focus on customer scorecards/dashboards and delivering and sustaining improved customer’s experiences of Nokia's products and services offerings. I am driving quality management principals including: - field outage reductions, root cause analysis, customer crisis management and reported systemic issues. In addition work toward securing operational quality by providing systematic and cross-functional approach along with MBB, GS, etc. for customer Q improvement to prevention and improvements.

Program Manager & Transformation Lead

Nokia

2010-4 - 2012-7 · 2 yrs 4 mos

Running PMO for one of the largest service provider and taking care for resource allocation, comptence assesment and gap analysis, cost optimization, Operational KPIs and improvement programs.

Business Performance Manager

Nokia

2008-8 - 2010-4 · 1 yr 9 mos

My role as BPM was to measure and analyze the Network Key Performance Indicators and adherence to Service Level Agreemnets. Post analysis doing the root cause analysis for dips and peaks & formulate corrective and preventive actions along with field, opeartions and planning teams. Cross functionsal reporting to different stake holders toward sync and better alignment.

Sr. Business Analyst

Tech Mahindra

2005-4 - 2008-7 · 3 yrs 4 mos

Product Marketing Manager for Tech Mahindra's indigenous products and due diligence toward inorganic growth in products space through acquisitions. Driving analyst relationship and filing Intellectual Rights for Tech M's intellect.