Dr. Salha Al Seiari

Lead accreditation activities & Academic Program Reviews, prepare and submit accreditation reports, and collaborate with administration and faculty to propose & implement policies & procedures, driving a culture of assessment. • Oversee institutional effectiveness and improvement initiatives to align with CAA & SACSCOC Standards of Accreditation. • Design, implement, analyze, and report on program assessment activities to facilitate curricular and program improvement. • Provide leadership with a credible oversight for assessment activities aimed at program development, evaluation & accreditation. • Represent the President and Vice President for Academic Affairs on matters related to assessment and accreditation, collaborating with academic, vocational, and operational departments across the campus to maintain high standards of academic quality. • Lead the Course Files Audit project for courses offered across campuses to maintain consistency in the assessment process. • Produce the Annual Assessment Report for all programs, detailing progress and outcomes to guide strategic improvements. • Collaborate with VETAC for Accreditation and Compliance to ensure the accreditation and compliance of Rabdan Academy's vocational education programs, aligning our curriculum and educational standards with VETAC's guidelines. • Drive and lead quality assessments, developing gap analysis and improvement reports to drive continuous enhancement. • Build and nurture strong relationships with vocational regulatory bodies such as the National Qualifications Centre, and International Accreditation Agencies to foster ongoing collaboration, compliance, and excellence.

• Pilot our vocational education quality management system to secure compliance • Contribute to the development of Vocational Education Quality Assurance Division strategic KPIs • Enforce thorough VEQA policies and procedures that promote best practices • Collaborate with VETAC for Accreditation and Compliance to ensure the accreditation • Implement measures to assess & improve education quality, overseeing the execution of initiatives • Drive and lead quality assessments, developing gap analysis to drive continuous enhancement • Lead communication of quality improvement programs & outcomes to stakeholders & partners • Mentor and coach team members to enhance internal capabilities and achieve objectives and plans • Build and nurture strong relationships with vocational regulatory bodies

• Spearhead and drive the QA efforts for both program accreditation and institutional licensure & renewal • Maintain compliance with CAA standards and enhance the quality and reputation of the Academy • Execute in-depth procedures to establish a QA system at ZMU Campus • Coordinate with department heads and faculty members to conduct internal QA audits • Monitor surveys to gather feedback, analyze responses, & implement action plans • Administer benchmarking studies with leading institutions to elevate educational standards • Facilitate regular workshops for students to emphasize the significance of feedback surveys • Build and implement a robust QA system, providing training sessions to faculty on course file audit • Monitor and advise on the institution's educational quality management system • Report effectiveness to the IE Director and top management to guarantee compliance • Steer program assessments through student evaluation surveys to enhance offerings

• Developed and executed QA surveys across schools to assess the effectiveness of the programs • Designed survey methodologies, questions, & data collection processes to gain accurate insights • Oversaw the comprehensive administration and detailed analysis of satisfaction surveys • Tracked key metrics and the overall school experience to ensure continuous improvement • Utilized survey results to identify areas of improvement and implement corrective actions • Created and implemented continuous improvement initiatives based on thorough QA survey findings • Collaborated with leadership and stakeholders to comprehensively address concerns

• Established and promoted improvement practices across all services of the IE & QA function • Led internal audits and mock accreditation reviews to prepare for formal accreditation assessments • Designed and implemented QA frameworks to evaluate the effectiveness of academic programs • Provided credible support to management in planning and Institutional performance management • Developed annual strategic plans, including objectives, initiatives, & KPIs to align with the strategic goals • Delivered critical institutional planning input on challenges faced, facilitating informed decision-making • Guaranteed the effective cascading of institutional objectives to respective organizational units • Drove communication and alignment of performance to meet strategic goals • Regulated the submission of Abu Dhabi Government Performance Reporting requirements

• Guaranteed the quality improvement system, implementing continuous strategic quality initiatives • Assessed improvement initiatives and executed a comprehensive Plan, Do, Review processes • Produced accurate, detailed institutional reports to senior management, aiding in decision-making • Planned & evaluated systematic and comprehensive institutional research initiatives across institutes • Generated detailed reports for the Senior Management Team & relevant working committees • Created Organizational Action Plans to address areas for improvement • Developed and reviewed policies for schools and institutes across the Emirate to align with quality • Led and advised on the implementation of accreditation policies and procedures to drive compliance • Established and implemented major improvement plans to enhance compliance activities • Reviewed and conducted thorough self-assessments and facilitated external audits and site visits

• Generated new business via out marketing calls and in- branch contacts • Set & monitored sales plans for HPB, HCF, PBRs, CFRs and sales staff • Mentor & coach team members to increase sales productivity and cross selling • Referred prospective business to other functional units and authorities • Monitored branch service standards for customer satisfaction • Drove customer retention efforts with personal involvement • Oversaw operational work processes for compliance with Credit & Operational Policies & Procedures • Maintained a satisfactory internal audit rating • Facilitated and implemented work process improvements • Identified training developments needs for staff to provide training as needed • Appraised staff individual scorecard deliverables against scorecard targets

• Managed inquiries related to deposit account products and services • Resolved inquires related to finance products & services. • Prepared finance application & instruction on credit limits for approval and opening • Administered customer finance account details to the system • Participated in branch sales planning to generate branch action plans to meet targets • Built and nurtured relationships to retain existing customers • Streamlined customer issues and complaints in an efficient and friendly manner • Executed & distributed customer instructions from various channels • Directed and oversaw customer phone and walk-in inquiries • Collated statistics for management reporting

• Developed story ideas based on leads by conducting research, investigating, and observing • Wrote stories using proper grammar and following AP style guidelines • Reviewed and edited written pieces to check for clarity, grammar and overall story presentation • Communicated suggestions and assisted with any revisions that needed to be made • Reworked pieces as requested and updated as needed for ongoing or developing stories • Arranged and conducted interviews when needed to collect witness statements • Built relationships with the community, law enforcement & agencies to develop access to credible sources • Converted stories to be posted on company website, and created social media posts • Met all deadlines for projects as requested by managing editor

• Managed all accounting transactions • Prepared budget forecasts • Published financial statements on time • Oversaw monthly, quarterly, and annual closings • Reconciled accounts payable and receivable • Guaranteed timely bank payments • Audited financial transactions and documents • Reinforced financial data confidentiality and conducted database backups when necessary • Complied with financial policies and regulations

The Topic : AN INVESTIGATIVE STUDY ON THE FACTORS THAT INFLUENCE STUDENT’S INNOVATIVE BEHAVIOR IN THE UAE HIGHER EDUCATION INSTITUTIONS