Dr Purnima Rao
Vice President Operations @ Yatharth Super Speciality Hospitals (Corporate Page)
About
Seasoned Healthcare professional with over 22 yrs of experience in Patient care,CRM, Conversion,P&L, General administration, NABH internal auditor and trainings.
India
Faridabad
Health, Wellness & Fitness
Customer Satisfaction, People's management, leadership quality, patient welfare, Training Delivery, Management, Leadership, Employee Relations, Team Management, Operations Management, Team Building, CRM, Employee Engagement, Hospitals, Training, Healthcare Information Technology, Healthcare, Customer Relationship Management (CRM)
Experience

Head-OPD services
SaketCity Hospital
Handling Team of 40 to manage the OPD services , handling patient satisfaction and CRM related to OPD. Employee engagement , staff training , In- cordination with Sr. Management and part of various committees , operations and process re-engineering.

Head-OPD services
Saketcity Hospital

Head-CRM
Asian Hospital

Administrative Officer
Sravodaya Hospital
Dr Purnima Rao's Contact Information
Phone
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