Dr Marcia Morgan
Honorary Fellow @ University of Hull
About
Marcia’s effervescent personality enables her to work in challenging environments and achieve positive results. She has the ability to identify inefficient procedures and policies, analyse them and develop and implement comprehensive systems, to solve the problem. Marcia’s empathic approach towards staff and stakeholders enables her to gain their loyalty and give their best to her, resulting in a committed workforce that provides effective delivery. Marcia has strived to build up a sophisticated alignment of people’s needs, and the aims of her organisation. She is always aware of the changing needs of the Prison Service and is particularly effective in planning for the future, both in predictable and unpredictable events. Marcia has a strong theoretical and practical foundation of leadership skills and understanding, Her PhD research has developed her understanding of the human dimensions of organisational systems which she is able to apply to her work. She is committed to encouraging, inspiring and motivating young people to fulfill their potential through education. Marcia volunteers for a number of organisations which work with disadvantaged youths.
United Kingdom
Greater London
Government Administration
Organizational Development, Teaching, Research, Equality, Legislation, Equality & Diversity, Policy, Public Sector, Training, Management, Government, Workshop Facilitation, Coaching, Change Management, Stakeholder Engagement, Training Delivery, Staff Development, Qualitative Research, Leadership Development, Leadership
Experience

Honorary Fellow
Hull, England
As an Honorary Fellow at the University of Hull’s Culture of Incarceration programme, I work collaboratively with HMPPS and NHS England to examine violence and self‑harm among Black adult men in custody as expressions of emotional distress. My role contributes to cross‑sector learning, evidence generation, and the development of trauma‑informed, culturally responsive approaches within the criminal justice system.

Health & Social Care Services Senior Lead
London, England, United Kingdom
Lead responsibility for health and social care governance and relationship management, working strategically and operationally across the agency. Member of the Covid-19 Health Liaison Team.

Transition Programme Manager
London, United Kingdom
Thematic oversight for learning & development and key transition activities. Effective co-ordination of the programme and their interdependencies. Provide strong leadership and guidance to the Programme Team.

Design and Delivery Manager
London, United Kingdom
Manage a number of core workstreams within the Prison Estate Transformation Programme, to support the programme to develop the British prisons’ new model for operational delivery. Design and implement the operating model for Video Conferencing Centres (VCC) in reception and training prisons. Including designing and delivering training packages for managing VCC processes and using equipment. Work flexibly to meet business needs, working with stakeholders across the Ministry of Justice and private sector to achieve this. Manage relationships with internal and external key stakeholders to reduce reoffending.

Senior Policy and Engagement Lead
London, England, United Kingdom
Undertake duties to support policy and legislative measures to increase participation in Covid-19 mass testing initiatives. Co-ordinate the acquisition of information and policy products pertaining to the Community Testing Programme. Draft Request for Information responses, Q&As, ministerial briefings and documents. Work closely with strategic policy holders and operational leads across Government departments including the Prime Minister's Office.

Business Development Manager
Just Solutions International (JSi)
A main part of my role as Business Development Manager is identifying opportunities and securing contractual agreements with strategic partners in the penal sector across Europe. Strategic planning is an important element of my role because it is my responsibility to generate new business for the company. This requires a thorough knowledge of the European prison sector/services the NOMS can provide, and of the company’s competitors. My role involves supporting clients in developing a strategy revision process of their existing prisons, governance, their issues, challenges, utilization of existing resources, and development plans. To fulfill my role and responsibilities, I draw on my interpersonal skills, which enable me to be a proactive, charismatic communicator who understands the balance of patience in developing meaningful and lasting relationships with new and existing partners.

HR Operations Manager
London, United Kingdom
During my secondment, I was responsible for developing innovative methods to improve employee engagement across the NOMS. This involved implementing sustainable positive strategies and procedures to support employee engagement activities. During my time as Employee Engagement Lead I developed relationships with internal and external partners and undertook a cross departmental qualitative analysis of the Civil Service 2014 Staff Survey results. I was also involved in developing the NOMS Employee Engagement Strategy 2015 – 2016.

Head of Offender Management
As Head of Offender Management I am a member of the Senior Management Team. My role includes being responsible for the performance of the function and the staff within it, ensuring the various staff groups work jointly together focusing on staff development and competency. This was achieved through my constructive use of addressing differences between peoples’ working styles, ethics and motivation. In addition, I have budgetary responsibility for the function and have endeavoured to reduce the department’s expenditure by implementing control and monitoring mechanisms to manage the department’s funds. My leadership and management style has enabled me to implement practices and procedures which has ensured the department achieves both qualitative and quantitative standards, as well as meeting the demands of the Key Performance Targets for Offender Management. Taking over at a difficult time, I developed a culture of accountability, sustainability and integrity, by working closely with staff at different grades within the department, to address and overcome resistance to change in response to the introduction of ‘Manage the Custodial Sentence’. I have introduced innovative and collaborative practices and ways of working which has enabled the department to work closely with internal and external stakeholders.

Offender Development Manager
As the Offender Development Manager in a category B prison, I acted as the Head of Function’s Deputy. I was responsible for the operational running of the Reducing Re-offending Department. In addition, I managed the Service Level Agreement for East Sussex library and managed the Offender Learning And Skills Service within the establishment, introducing new systems of working and increasing offender participation and accessibility by organising the integration and sequencing of all OLASS and non OLASS, learning and employment provision across the regime, in accordance with NOMS standards and ensuring all qualifications fit with the Qualification Curriculum Framework (QCF). In order to support the department’s aim to deliver quality provisions, I was instrumental in developing a very skilled working force.

Diversity Manager
To develop and implement policies, procedures and initiatives to promote equality of opportunity and diversity. My duties included: •researching, applying and promoting diversity initiatives and sharing best practice; •providing advice, guidance and support on equality and diversity issues; •promoting changes within the establishment; •developing systems for reporting any incidents of discrimination; •responding to complaints and providing information on options for complainants; •liaising with community groups and other relevant organisations; •maintaining an up-to-date knowledge of anti-discriminatory legislation; •translating equality legislation into practice to ensure the establishment met statutory requirements; •ensuring Equality Impact Assessments were carried out.
Education
Dr Marcia Morgan 's Contact Information
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