Dr. LaTonya Matthews

Oversee the State EFT Disbursement Unit, which processes over 4 million transactions totaling more than $700 million annually in child support collections and disbursements, including the federal and state tax intercept programs. Lead the Child Support Electronic Funds Transfer (EFT) and Electronic Data Interchange (EDI) units, managing a diverse team of professionals, paraprofessionals, and support staff. Develop and implement robust internal controls and procedures to optimize accuracy, streamline financial data processing, and ensure compliance. Continuously analyze workflows and recommend innovative technologies to enhance operational efficiency and effectiveness in electronic payment processing. Review and approve accounting transactions, and adjustments to case accounts, and generate detailed financial reports related to payment processing and accounting activities.

Provided strategic leadership and oversight for the school division’s budget, finance, grants, purchasing, payroll, VRS benefits, Medicaid billing, and business operations. Collaborated closely with the Superintendent, School Board, County Administration, and school leaders to ensure fiscally responsible operations and compliance with state and federal regulations. Led the development and management of the annual budget, including revenue forecasting, expenditure analysis, and long- and short-term financial planning. Directed accounting, payroll, financial reporting, Medicaid billing, and operational processes while implementing policies, internal controls, and process improvements to strengthen efficiency, transparency, and compliance. Monitored evolving federal, state, and local regulations impacting public education and ensured alignment across financial systems and operational practices. Served as a key liaison between the School Board and County Central Accounting Office, coordinating financial operations and supporting data-driven decision-making across the division.

Served as Accounting Manager, Purchase Card Administrator, and Compliance Coordinator overseeing procurement card operations, financial compliance, restricted and grant fund accounting, bank account management, and local fund disbursement processes. Managed P-Card transactions, travel reimbursements, reconciliations, and financial reporting using PeopleSoft and Cardinal systems to ensure accuracy, accountability, and compliance with federal and state regulations. Supported annual budget development, monthly reconciliations, and financial operations while facilitating collaboration between the college, VCCS, the Brightpoint Foundation, and external stakeholders regarding restricted funding and financial processes. Strengthened operational efficiency by providing staff training, improving financial procedures, and enhancing compliance practices. Also led recruitment and onboarding efforts for multiple positions, including developing interview processes and supporting employee selection and hiring initiatives.

Served as Student Accounts Manager overseeing departmental financial operations, student account administration, budget management, reconciliations, and customer service functions. Directed student financial processes including tuition, housing, meal plan billing, payment processing, refunds, collections, and account analysis while ensuring compliance with FERPA, Title IV, and institutional regulations. Partnered with executive leadership to identify operational improvements, strengthen internal controls, and enhance financial reporting and service delivery. Led and developed a high-performing team responsible for maintaining accurate financial records, achieving operational goals, and delivering exceptional support to students, families, vendors, and campus stakeholders. Successfully implemented process improvements and information systems that increased efficiency, strengthened collaboration, and enhanced the overall student financial services experience. Consistently maintained strong audit outcomes through accurate financial oversight, compliance management, and effective internal control practices.

Served as Assistant Business Manager overseeing fiscal operations, account management, cashiering functions, financial recordkeeping, third-party payment authorizations, and administrative functions across multiple campus locations. Managed day-to-day finance and operational activities while ensuring compliance with institutional policies, procedures, and regulatory requirements. Led HR and administrative processes including recruitment coordination, resume screening, interview scheduling, onboarding, and employee support functions. Administered student tax documentation and supported cross-functional operational initiatives designed to improve efficiency, accuracy, and service delivery. Recognized for strong attention to detail, collaborative leadership, and the ability to streamline processes and support effective organizational operations. Successfully partnered with the Community College Workforce Alliance to enhance operational efficiency and led a team of accounting professionals to ensure high-quality service, compliance, and seamless execution of financial and administrative responsibilities.

Oversaw the administration, reconciliation, and collection of student accounts in collaboration with executive financial leadership, including the Comptroller and Vice President of Financial Affairs. Managed complex student financial operations involving ACH military funding, federal aid reconciliations, tuition and fee billing, student refunds, bookstore voucher reconciliations, payment plans, and account adjustments. Directed students and families on billing policies, payment options, and financial processes while ensuring exceptional customer service and compliance with FERPA, Title IV, and institutional regulations. Led month-end and year-end Student Accounts close processes, investigated receivable discrepancies, managed Perkins Loan liquidation activities, processed 1098-T reporting and IRS filings, and maintained the integrity of student account systems through accurate account holds, alerts, notes, and financial controls. Collaborated with cross-functional university departments to identify operational improvements, strengthen financial processes, and enhance service delivery for resident and commuter students. Also supported student success initiatives through financial literacy presentations during orientation, withdrawal and re-entry counseling, and departmental budget management.