Dr. Claudio Joesch-Asmar

Category Management and strategic sourcing Global Research & Early Development

Responsible for the Category Strategies in Quality Medicine, Regulatory Affairs, Pharmacovigilance, Epidemiology, Medical and Narrative Writing, and Medical Coding. ->Category Management and Business Partnering ->Key Supplier Management of strategic BPO partner -Preparation of a decision paper for senior management for an overall vendor strategy for the medical department -Counseling of vendor selections outside own categories -Cross functional demand consolidation -Leads frequent outsourcing meetings with senior Medicine management for sharing best practices and current topics across the functions -Collaborating with Head of IT R&D+M on identifying “Cross IT-Business Opportunities” -Recruiting of new candidates for the Corp. Purchasing Trainee Program -Supervising and coaching of Trainees in Corp. Purchasing -Marengo – CHC Advance: Sourcing Lead in RDM work stream -Scope 2.0: Change Management and Communications -Presentation of “Offshore Outsourcing – Best Practices and Lessons Learnt” in Medicine leadership team, Corp. Purchasing Knowledge Hour, and other -Preparation of a briefing document for the CEO

Responsible for the Category Strategy and vendor selection processes for IT R&D+M. -Business Partnering with Head of IT R&D+M and his organization -Establishing IT R&D+M as an IS Sourcing category on its own right -Pricing and contract negotiations with significant savings (~20M€/5years, e. g.) -Support of strategic corporate projects (Cornerstone) -Cross functional alignment on choosing common strategic IT platforms and IT Service providers -Covering of functional topics (responsibility) for team lead -Key Supplier Manager for different vendors -Supporting of organizational development as a Change Agent [Project (S)cope] -Recruiting of new candidates for the Corp. Purchasing Trainee Program -Supervising and coaching of the selected Trainees

Leadership and Service Delivery Management Responsible for establishing global service delivery for Enterprise Content Management (ECM) and Information Management to implement and support enterprise wide standards for centralized Document Management Systems (DMS), Digital Asset Management (DAM), and Business Process Management (BPM). •Coaching and development of the team members •Leads the business requirements, design, technical development and implementation of solutions working with technology solution vendors •Partners with IT and business in US and Germany to review alternatives and make final recommendations •Provide monthly reports of key performance indicators regarding financial results and application performance and service availability against service level agreements •Responsible for data center transition to a new vendor partner including migration and conversion of legacy systems to the new standard DMS platform •Negotiation with vendors on estimates to ensure that the costs fit to the agreed scope •Facilitates business decisions based on cost benefit analysis and vendor estimates •Presentations of the Global ECM strategy of Henkel at the IBM Conference “Information On Demand”, Las Vegas, NV •Responsible for the budget to support application management, infrastructure, and business costs, besides annually changing project and enhancement budgets.

Responsible for leading the team to develop and support the solutions for ECM and Information Management (including DMS, Web Content Management Systems (CMS), DAM, BPM, and Enterprise Search) •Coaching and development of the team members •Liaison between the project team and vendor to support the Product Lifecycle Management (PLM) for the Dial Corporation pilot project for the introduction of an enterprise-wide standard document management system •Responsible for strategic planning for the roll-out of the enterprise-wide content management system •Led the request for proposal process to select a vendor to outsource application and hosting management services in collaboration with Purchasing •Partnered with architecture team to establish standard solutions on a global scale to meet strategic plans and business goals •Led the business requirements, design, technical development and implementation of solutions working with technology solution vendors •Led routine reviews of contracts and follow-up negotiations in cooperation with Purchasing •Negotiation with vendors on estimates to ensure that the costs fit to the agreed scope •Responsible for the transfer of application management services to the strategic vendor Responsible for the budget to support application management, infrastructure and business costs, besides annually changing project and enhancement budgets.

Responsible for demand management, budget planning, and coordination of the activities with the corresponding business stakeholders •Key Account Manager for cross business R&D departments and central research as well as product lifecycle management •Responsible for communication with IT and business leadership to ensure that strategic plans and business needs are met •Responsible for the alignment of the IT budget with senior business management expectations •Led the analysis of projected service consumption to actual demand in order to support expense reduction initiatives •Led the global marketing campaign to reduce printing costs project resulted in 4 million € savings world wide and was honored with the Annual Excellence Award

Enterprise & Internet Solution Team Responsible for the Europe-wide technical support of e-business solutions and resource management as part of the delivery lead role •Led the application management and account support of hosted customer websites •Delivery Lead for the Volkswagen group to support internal portals that support sales, finance customer service and external portals to connect dealers across multiple countries •Led staff workshops in organizational development to improve customer satisfaction (jetzt_ich:Program)

Responsible for remote and personal consultation for customers in Europe, Middle East and Africa •Led workshops for web based solutions in Italy, Spain, and France. •Provided consulting services to customers on migration strategies from obsolete platforms to new strategic platforms •Presented operating system migration solutions to customers in Milan, Italy and San José, CA

Mentoring of the biochemistry internship for medical students and publication of the results of the scientific work.