Douglas Menefee

Serve on the executive leadership team and provide strategic operational operational input of an independently funded healthcare services startup company which focuses on sales training, recruiting, consulting, and intellectual property solutions for medical labs. Lead the technical architecture and development oversight of Ayee, The Core Academy's intellectual property which consists of an online recruiting system, learning system and a fully integrated medical lab marketing and customer relationship software software solution. Deployed and manage Salesforce.com Sales Cloud, Hubspot for Marketing, and Google Workspaces. Manage a P&L as well as have developed the overall business plan with executive team.

Serve as a compensated and uncompensated advisor to regional and international companies. - Provided executive leadership of Sleep Management, LLC with CIO advisory services resulting in the deployment of Salesforce.com for Customer Relationship Management (CRM) and Salesforce Automation (SFA) to streamline and automate processes across multiple geographic regions. (2013) - Provided CIO advisory services to Dropbox which contributed to the alignment of a newly formed sales team charged with CXO engagement during the development of the company's enterprise sales and marketing strategy strategy. (2014) - Served as Amazon Web Services first Enterprise Chief Information Officer Advisor, collaborating with marketing, product development, and sales executives on the development of an enterprise engagement model. (2014-2015) - Provided CIO advisory services to VieMed on healthcare revenue process development and consolidation opportunities. (2015) - Currently working with several start-up companies in an advisory capacity to assist with technical architecture, revenue model development, investments, and business strategy development.

Lead and develop the overall technology strategy for infrastructure of a startup Medical and Diagnostic Laboratory during COVID. - Establish automated workflow processes for domestic and international remote data entry. - Work with executive leadership team to develop cost savings opportunities on a regular basis - Executed on information technology security and compliance and provide executive oversite of the cyber security program

- Led the transformation of multiple IT teams which were a result of 7 company acquisitions into a consolidated Technology Enablement Team focused on delivering enterprise-wide solutions through the creation of a Project Management Office. - Transitioned Level I & II helpdesk support to a managed services model (Partner- Rader Solutions). - Developed a cloud-first strategy that leveraged Microsoft Office 365 and Amazon Web Services (AWS) for data aggregation and analytics. - Supported Revenue Cycle Management operations with the integration of ADT and EMR (HL7) feeds from 175 hospitals and clinical partners. - Responsible for daily and weekly communications to the executive team and Private Equity Partners.

- Served as transformation leader for Stuller’s international software business unit and provided Chief Information Officer (CIO) consulting expertise to better align Stuller’s enterprise technology initiatives. - Established a roadmap to consolidate operational systems used to support sales, training, marketing, and support functions, accomplishing a 7% reduction in operating expenses. - Restructured the $8M Gemvision business unit through strategic business planning and implementation of best practices, including using Product Managers to drive product development roadmaps. - Successfully delivered 4 major software releases to the jewelry market during tenure, bolstering software revenue by 5.4%. - Leveraged Business Intelligence (BI) analytics to gain greater insight into the customer base, identifying thousands of customers who were several versions behind on the software. - Retargeted the group with upgrades, attaining $2M in revenue that was previously overlooked. - Developed a roadmap and proof of concept for a transition to the software as a service (SaaS) business model, piloting the initiative via AWS’ App Stream and Workspaces. - Spearheaded a range of process and system improvements, including logging software utilization via AWS Redshift, adopting Salesforce best practices, and implementing SCRUM training for the Gemvision team. - Collaborated in executing a comprehensive restructuring and upgrade of Stullers’ contact center as a key member of the organization’s executive leadership team, completing an Avaya upgrade, Salesforce CTI, and physical remodel of the space that housed more than 500 customer service representatives.

- Led Amazon’s fastest growing business-to-business division as its first Enterprise CIO Advisor, providing Fortune 500 C-Level executives with best practices on IT transformation initiatives. - Collaborated with CIOs globally through executive insight roundtables focused on IT transformation, dev-ops, Big Data/Enterprise Data warehousing, and leadership development; participating companies included Intuit, McDonalds, Kaiser Permanente, Bristol-Myers Squibb, BP and Humana. - Consulted with a broad range of AWS customers on best practices to leverage existing technology investments to improve the alignment of people, security, compliance, processes and technology. - Interfaced with healthcare clearinghouse IT executives on staffing models and change management processes as the company migrated all of their datacenter operations onto the AWS cloud resulting in millions of dollars of capex savings, improved security and increased corporate agility.

Provided executive leadership with CIO advisory services resulting in the deployment of Salesforce for Customer Relationship Management (CRM) and Sales Force Automation (SFA) to streamline and automate processes across multiple geographic regions.

Contributed to the strategy & alignment of a newly-formed sales team charged with CXO engagement during the development of the company's enterprise sales and marketing strategy.

- Managed a $30M budget in the oversight of IT assets and projects leveraging 250+ servers across 2 data centers; supervised 4 direct, 100 indirect, and 35 India-based contracted programmers, software developers, network administrators, business analysts, project managers, and helpdesk personnel. - Executed technological strategies contributing to a $450M increase in revenue over 9 years, including leading the BI strategy, which consisted of an EDW for clinical, financial, and operational analytics. - Additionally, deployed advanced analytical models through interactive dashboards and reporting solutions that measured and benchmarked clinical and operational performance. - Collaborated in setting the strategic direction and governance of the company as an appointed Director on the Corporate Board of Directors, spearheading a range of cost-efficient and sustainable initiatives. -- Directed globalization initiatives including offshoring business processes in India, moving 20-25 revenue cycle processes, and developing multiple teams within IT that supported application development, BI, and sustainability. -- Led negotiations with the State of Louisiana and the Lafayette Economic Development Authority for a $10M performance-based incentive grant and $5M in Louisiana FastStart services as part of the Cooperative Endeavor Agreement. -- Identified and operationalized participation in non-discretionary state economic development programs with projected savings of $65M+ over a 10-year period. - Received selection from the Board to serve as Security Officer, which included protecting corporate and clinical data from cyber threats, ensuring HIPAA and PCI compliance, validating the authenticity of PQRS data reported to CMS, and administering employee awareness education, risk assessments, and audits. - Innovated change as an early adopter and thought leader of cloud services (SaaS, PaaS, and IaaS), which supported over 90% of operational business processes.

- Studied computer animation, graphic design, architecture, and industrial design. - Completed 164 curriculum hours towards Bachelor's degree with a 3.0+ GPA prior to resigning to successfully start, grow, and exit a technology company. - As an undergraduate, was granted special permission to participate in PHD level virtual reality and animation courses. - Currently completeing General Studies degree program