douglas rose

senior manager

About

Network Engineer I at Charter Communications

Country

united states

City

wildwood

Industry

telecommunications

Skill

switches, lan wan, voip, cisco technologies, telecommunications, avaya, routers, ip, troubleshooting, wan, tcp/ip, windows server, witness, cms, avaya communication manager, avaya aes, avaya aura, avaya site administration, linux, telephony, customer service, customer support, vmware, tdm, verint, copper cabling, fiber optic cable, cisco nexus, cti

Experience

supervisor, network engineering

charter communications

2016-6 - 2017-2 · 9 mos

Review Network changes that impact Telecom Team and Call Centers, Provide Technical knowledge to Projects, Provide advance support for Outage Management

lead software developer

charter communications

2018-3 - 2018-9 · 7 mos

trouble ticket specialist i

charter communications

2006-1 - 2007-5 · 1 yr 5 mos

manager telecommunications support

charter communications

2017-2 - 2018-3 · 1 yr 2 mos

Manage Support and Operation Team

associate system administrator

charter communications

2014-5 - 2015-8 · 1 yr 4 mos

Work with Day - Day operation of Customer Care PBX, all associated equipment, and circuits. Manage and maintain Verint Application.

senior manager

charter communications

2018-9 - Present · 8 yrs 1 mo

network engineer i

charter communications

2015-8 - 2016-6 · 11 mos

Charter Communications is America's fastest growing TV, internet and voice company. We're committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter's business strategy and it's the philosophy that guides our 90,000 employees.