Dorsa M.

UI/UX Designer @ Ontario Government | Gouvernement de l’Ontario

About

Hi! I’m a UI/UX designer and freelancer with a Bachelor's in Computer Science, currently working in the Government of Ontario - Treasury Board Secretariat, supporting digital recruitment and talent management platforms. I’m extremely passionate about products, UI/UX design, and project management, and love exploring how ideas turn into experiences people actually enjoy. I’m always learning, experimenting, and improving my skills across design, research, and product workflows, and I enjoy collaborating with people to create intuitive, user-centered solutions. A huge people person! Let’s connect! :)

Country

Canada

City

Greater Toronto Area

Industry

Computer Software

Skill

User Interface Design, User Experience (UX), User Interface Prototyping, Wireframing, Figma (Software), Microsoft 365, Azure DevOps Services, Project Planning, Product Management, Software as a Service (SaaS), Trello, HTML, Cascading Style Sheets (CSS)

Experience

UI/UX Designer

Ontario Government | Gouvernement de l’Ontario

2025-8 - Present · 1 yr 2 mos

Treasury Board Secretariat Ontario Internship Program - I&IT Stream - Support the development of Oracle Recruiting Cloud (ORC), an enterprise SaaS recruitment platform, improving usability and workflow efficiency - Contribute to the development and improvement of FORTE, OPS’s talent management solution used by 67,000+ users, through user research, wireframing, prototyping, and service design in Figma - Conduct UAT in Azure DevOps, identifying issues, validating fixes, and collaborating with developers - Create user personas and lead focus groups to validate needs and inform design decisions - Provide structured UI/UX feedback during ORC demos to enhance usability and workflow efficiency - Participate in daily scrum meetings, applying agile methods to streamline FORTE workflows - Perform AODA testing and ensure WCAG 2.1 compliance for accessible digital experiences - Analyze post-discovery/alpha Digital First Assessment documents, identifying gaps and recommending improvements - Develop leadership presentations and briefs to communicate UX insights and design recommendations Committee involvement: Culture, Capacity & Engagement Committee (CCE) Equity, Diversity, Inclusion & Accessibility Committee (EDIA) Talent Leadership & Performance Division Employee Engagement Committee (TLPD EEC)

User Tester

UserTesting

2022-1 - Present · 4 yrs 9 mos

- Evaluate and perform usability tests on 145+ digital prototypes - Conduct heuristic evaluations and A/B testing to assess interface design, usability and accessibility

Customer Service Associate

TJX Canada – Winners, Marshalls, HomeSense

2021-7 - 2025-8 · 4 yrs 2 mos

- Provide customer service by assisting with product selection, resolving issues, and guiding customers through checkout - Support daily operations across 6 fast-paced departments, collaborating with a team of 50+ members