Dorcas Ogana
Country Manager @ TigerLogic Africa
About
As Country Manager at TigerLogic Africa, I bring over a decade of experience in channel management, strategic business planning, and account development across the ICT and cybersecurity sectors. My role involves leading the execution of strategic business plans, overseeing financial performance, and driving market expansion efforts to foster sustainable growth. With a focus on customer acquisition and building strong industry relationships, I am committed to aligning our operations with global objectives while ensuring compliance and operational efficiency. My professional journey has been marked by a strong emphasis on problem-solving, effective presentation skills, and a comprehensive understanding of Request for Proposal (RFP) processes. Dedicated to driving results, I work collaboratively with stakeholders, partners, and clients to deliver impactful solutions. Passionate about contributing to business success, I leverage my expertise in the East Africa Market to lead teams, manage vendor technologies, and navigate complex sales cycles with integrity and professionalism. I Have always been Highly competitive, learn quickly, extremely adaptive, to different cultures and work environments and I pride myself on exceeding sales and other Key Performance goals. I am adept at dealing with crisis situations and readily take charge. I work to see ideas turn to reality. Action-oriented
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Kenya
Information Technology & Services
Problem Solving, Request for Proposal (RFP), Presentation Skills, Customer Service Management, IT Consulting, Leadership, Go-to-Market Strategy, Sales Processes, Competency In Computer Skills, Executive Public Speaking and Presentation Skills, Marketing, Human Resources, Business Development, New Business Development, Customer Service, Customer Retention, Recruiting, Team Management, Sales Management, Sales
Experience

Country Manager
• Develop and execute the country’s strategic business plan aligned with global objectives. • Present performance, insights, and strategic recommendations to the Board. • Own full P&L responsibility, ensuring revenue growth, profitability, and financial sustainability. • Set and manage budgets, forecasts, and financial targets. • Monitor key performance metrics and implement corrective actions where necessary. • Drive customer acquisition, market expansion, and new revenue channels. • Build and nurture relationships with key industry stakeholders, partners, clients, and regulators. • Lead go-to-market initiatives and oversee commercial negotiations. • Oversee daily operations to ensure efficiency, compliance, and operational excellence. • Ensure local activities align with company policies, regulatory requirements, and industry standards. • Build, lead, and mentor a high-performing cross-functional team.

EA Channel Manager
Nairobi
• Recruit and Manage Partnerships, and Manage Vendor Technologies within Datagroup IT and help them with account planning and Channel Route to Market in East Africa • Understanding Partners key business drivers and create sales and marketing strategies to align the offering to those drivers • Recruit, On-board and enable new Partners • Account Mapping with the existing strategic partners • Maintain and grow partner relationships with existing contacts at all Levels, from C-Level through their sales and delivery teams • Identify opportunities to promote and improve the business to end customers via Partners • Manage and track contact information, tasks, Sales Cycle and opportunities through the sales management systems

Partner Account Manager
Delta Riverside ,block 3, nairobi
Cisco Sales • Managing Partner reseller accounts • Manage the entire product life cycle from strategic planning to tactical activities • Responsible to manage each Company product in the portfolio through its lifecycle to achieve business performance and profitability goals • Manage the product end of life process coordinating with Sales, Engineering, Supply Chains, to ensure profitable ramp down the last shipment • Identifies potential new market opportunities within the company's distinctive technical competence • Own the product pricing for all standard products and quotations for non-standard or custom product proposals

Account Manager - Kenya and Rwanda
Mara Road, KMA Centre 5 th floor Upper hill
• From the Westcon Africa and Comzek South Africa acquisition 2014 December, my role changed to Account Manager at Westcon handling Cisco systems solutions and Solar winds • Manage partner relationships to increase new opportunities for the company. Monthly visits were required to be able to forecast with Partners on quarter commits and business plans. • Work alongside pre-sales engineers to ensure effective account ownership and satisfaction. • build and maintain successful relationships with target verticals • Search for breadth partners within East Africa Region and Increasing Market share within the region across all vendors

Business Development Executive
Nairobi, Kenya
ICT security solutions account management. Managing, Implementing and Deploying new business processes and Partnerships to Increase sales. Manage Partner and Vendor relationships to increase new opportunities for the company. Work alongside PRe-Sales Engineers to ensure effective account ownership and satisfaction on technical and commercial support before and after purchase. Build and Maintain successful relationships with Target verticals Identifying customer needs and solutions for them and oversee workflow for Partner accounts and prospective accounts
Dorcas Ogana's Contact Information
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