Doran Miller

I held direct responsibility for the seasonal execution of sourcing and product development across the Dining Room, Outdoor, and Accent furniture categories, overseeing both domestic and overseas supplier relationships. I led the sourcing team to deliver new product developments against cost, quality, and delivery targets, with a strong focus on factory capability, supplier performance, and execution discipline. I drove supplier rationalization, corporate social responsibility (CSR), and quality improvement initiatives, including category-level supplier assessments to optimize $325M in annual spend. I restructured the quality incident reporting process to improve issue visibility and accountability, and led a manufacturing controls workstream that contributed to reduced returns and damages by 50% year over year, delivering approximately $20M in cost savings.

In this role, I led the global sourcing and product development strategy for furniture and lighting, setting category vision and executing against five annual product launch cycles. Managed a cross-functional, multi-country team of 13 spanning sourcing, quality, and product development, focused on supplier expansion, performance improvement, and risk mitigation. Expanded and optimized the furniture supplier base by 25% to support 30% year-over-year growth, accelerated entry into the lighting category by onboarding new suppliers six months ahead of plan, restructured overseas quality teams to drive a 30% improvement in product quality, and implemented standardized supplier agreements to strengthen terms, conditions, and business continuity.

In this leadership role, I set the vision and led global sourcing and product development strategy across raw materials, components, and finished goods for a nine-figure product portfolio. Established global sourcing governance to ensure product integrity, regulatory compliance, and ethical supply base standards, while overseeing annual spend and strategic supplier relationships with a focus on cost, quality, delivery, and business continuity. Transformed the supply chain to a direct sourcing model on key items, delivering 20% COGS savings; rationalized relationships across fulfillment partners, suppliers, and overseas factories to improve efficiency and scalability; launched a critical supplier audit program to validate workplace and social compliance; and founded a “Total Quality” initiative to drive specification adherence and consistent product quality across the portfolio.

As a senior leader at a high-end furniture manufacturer, I led global product development for both proprietary and private-label merchandise, overseeing the full lifecycle from concept through production readiness. I managed a geographically distributed supply chain, with development budget accountability and leadership of a large, multi-tiered organization including five direct reports, more than 100 cross-functional contributors across design, engineering, and development, with full accountability for talent development and performance reporting to support data-driven product strategy. I was accountable for modernizing product development and supply chain operations, driving efficiency, transparency, and speed to market. I implemented a Product Lifecycle Management (PLM) system to improve project visibility, decision-making, and overall portfolio health, and led cross-functional initiatives to accelerate product launches aligned with major trade show timelines. In close partnership with global component suppliers, I ensured timely sourcing of critical materials and strengthened supplier collaboration. These efforts resulted in improved profitability across the product development lifecycle and increased brand visibility through leadership presentations at biannual trade shows and strategic in-house showcases for global retail partners.

In this role, I developed and led a comprehensive global sourcing and quality assurance strategy for the gifting product lines of FTD brands Red Envelope and Personal Creations, overseeing a $60M annual global spend and managing a multi-faceted departmental budget exceeding $450K. I led a team of six direct reports with full accountability for supplier strategy, vendor performance, cost control, and product quality across domestic and international manufacturing partners. I re-evaluated and consolidated the global supplier base, qualified all contracted manufacturers against federal, company, and social compliance standards, and led hands-on quality inspections of raw materials and finished goods both domestically and overseas. These efforts significantly improved operational efficiency and product quality, delivering more than $1M in year-over-year product cost savings, improving inspection results by 25%, and contributing to the highest Net Promoter Scores in company history while supporting annual EBITDA targets.

Promoted from Manager to Director, I led private brand strategy for a $325M merchandise portfolio at JCPenney, spanning furniture, lighting, home décor, and rugs. I defined category strategy and product vision, supervised two direct reports, and managed a departmental budget exceeding $250K, with full accountability for assortment performance and execution. I drove the development of innovative, on-trend, and customer-focused product solutions by leading weekly cross-functional working sessions and maintaining strict schedule discipline across the end-to-end product development lifecycle. Through close collaboration with Design, Buying, and Sourcing teams, I expanded the assortment by approximately 50 new collections annually, reduced development cycle time by 25% (from 54 to 40 weeks), and built direct relationships with nearly 100 factories and multiple international buying offices. These efforts contributed to approximately 15% private brand revenue growth over five years, driven by disciplined product management and collaborative leadership.

Product Roadmap | Product Strategy | Stakeholder Engagement | Business Case | Data Insights | Project Management |

| Product Strategy | Assortment Rationalization | Design Collaboration | Project Management |

| Assortment Building | Account Management | Planogram Execution | Customer Service |