Dora ShihChieh Wu
Manufacturing Operations Manager @ Calix
About
Senior Supply Chain & Manufacturing Leader | 14+ years driving NPI to mass production across global ODM networks. End-to-end expertise from semiconductor fabrication to high-volume manufacturing, enabling strong alignment between capacity and execution. Proven impact in scaling production, improving OTD/UPH/inventory, and navigating complex supply constraints. APICS CPIM & CSCP certified.
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Taiwan
Telecommunications
Customer Relationship Management (CRM), Wafer Fab, Business Continuity, Risk Assessment, Risk Management, Strategic Planning, Supply Chain Sustainability, Sustainable Supply Chain Management, Capacity Management, Cross-functional Coordination, NPI Management, Operations Management, Manufacturing, Manufacturing Operations Management, Supply Management, Supply Chain Operations, Supplier Relationship Management, Supplier Performance, Production Management, People Development
Experience

Manufacturing Operations Manager
Remote/Taiwan
• Led end-to-end manufacturing operations across 5+ ODM partners, ensuring seamless NPI to mass production transition with stable yield and ramp readiness. • Drove factory performance improvements, achieving 5%+ UPH increase through process optimization and line efficiency initiatives. • Conducted annual factory audits and new factory qualification assessments to ensure compliance with quality, capacity, and operational standards. • Managed cross-functional collaboration across supply chain, engineering, and manufacturing teams to resolve material constraints and production risks. • Played a critical role during global component shortages, optimizing allocation strategies to secure supply continuity. • Established performance governance with ODM partners through QBRs, scorecards, and continuous improvement initiatives. • Recognized as “Top Player” (Q4'2024) for delivering high-impact results under dynamic and high-pressure environments.

Assistant Materials Planning Manager
Taipei City, Taiwan
• Led a team of planners managing material planning and inventory control using SAP MM across multiple product lines • Improved supply visibility and planning efficiency through system and process enhancements • Managed allocation and recovery planning during supply shortages, minimizing customer impact • Reduced excess and aged inventory through structured planning and cross-functional coordination • Supported key sales team to win Outstanding Supplier Award (2022) during COVID-19 critical time from strategic medical customer. • Won Gold Award for Collaboration (2018) for successfully executing a high-stakes customer transfer under aggressive deadlines.

Sales Representative
Hsinchu, Taiwan
• Built strong technical fluency in semiconductor wafer fabrication, including production flows, capacity planning, and fab operations • Aligned customer demand with fab capacity to ensure delivery commitments, proactively mitigating supply risks through cross-functional coordination with production and engineering teams • Acted as a key interface between customers and internal stakeholders, enabling real-time issue resolution and improving supply reliability in a capacity-constrained environment
Education
Dora ShihChieh Wu's Contact Information
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