Dora Davis

Global Program Advisor responsible for implementing best practices and providing process standardization across Revenue Services for North America, Latin America, Europe and Asia Pacific. Provided subject matter expertise for Quote to Collect project building an Oracle platform to replace legacy systems as well as specialized in-depth knowledge of payment products and processes; EDI Transmissions for EFT- Wire/ACH, Lockbox, online banking and credit card processing. Responsible for providing solutions for Global customers who require centralized solutions for billing and cash applications.

Managed Unclaimed Property for Dell and recent acquisitions; maintained compliance among all entities. Performed leadership role for Revenue Services, drove simplification and enhancement of processes and performed monthly Close and accrual management through general ledger. Served liaison between functional groups to comply with regulatory guidelines for unclaimed property, cash applications and lead role for all acquisitions.

Responsible for staff supervision, training, performance review and evaluation. Established work standards and addressed deficiencies through coaching and mentoring. Demonstrated ability to strategically lead financial transaction processes, met and/or exceeded service levels and implemented strategic BPI initiatives.

Subject matter expert for end to end cash application processes; provided business requirements for Global Oracle project. Ensured timely close processes were met and all suspense accounts were reconciled to the general ledger. Conducted quarterly Controlled Self Assessments to ensure all key processes and policies adhered to Sarbanes-Oxley.