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* Liaise between borrowers, loan officers, underwriters, and realtors or builders to maintain communications and improve processing times. * Communicated daily with the sales team on the status of their loans in process. * Generated internal payoffs and requested external payoffs with per diem. * Completed branch office and department audits for closed loans and loans in process to ensure compliance * Responded to customer and third party vendor’s inquiries via phone, in person, and email. * Ensured that all documentation was complete, accurate, verified, and complies with bank policies and regulations.

* PROFESSIONAL ACHIEVEMENTS * Since joining the firm, improved internal control efficiency and risk reduction by presenting valuable audit findings. * DUTIES AND RESPONSIBILITIES * Audit, review, and decision loans. * Maintain current knowledge of agency, state and federal guidelines. * Ensure that credit issues were clearly identified and addressed to determine any impact to risk. * Audit, review, and decision loans. * Maintain current knowledge of agency, state and federal guidelines. * Ensure that credit issues were clearly identified and addressed to determine any impact to risk. * Unsure that underwriting conditions and exceptions are approved and signed off on with the proper risk authority. * Has authority to decision loans for approval or denial. * Update status on account after review. * Adheres to all policy departmental policy and procedures.

* PROFESSIONAL ACHIEVEMENTS * Professional Achievements - In 2012, Fifth Third Bank’s Chicago region funded over $2 billion in mortgage loans and was honored by corporate as one of the recipients of the 2012 ‘Mortgage Record Production Award’ for record-breaking production. * DUTIES AND RESPONSIBILITIES * Collected all necessary documentation to complete each loan from application to closing. * Liaise between borrowers, loan officers, underwriters, and realtors or builders to maintain communications and improve processing times. * Communicated daily with the sales team on the status of their loans in process. * Generated internal payoffs and requested external payoffs with per diem. * Responded to customer and third party vendor’s inquiries via phone, in person, and email. * Ordered and reviewed and titles. * Pulled and reviewed borrower’s credit reports. * Preformed income analysis prior to submission to underwriting. * Ensured that all documentation was complete, accurate, verified, and complies with bank policies and regulations. * Assisted in other areas of the bank as needed.

* PROFESSIONAL ACHIEVEMENTS * For 36 consecutive months, was in the top 10% for achieving a 100% quality score on funded loans and achieving a Customer Service satisfaction rating of 98%.Preformed a pre-audit on Loan Officers and Mortgage Consultants loan files for accuracy prior to submission for underwriting. * Preformed Credit analysis, calculated income from tax returns and paystubs, pricing analysis, system navigation assistance, policy clarification, product guideline clarification, process flow interpretation, and loan level economic recommendation. * DUTIES AND RESPONSIBILITIES * Expert in conventional credit policy/product, government credit policy/product, pricing, and system navigation or fulfillment procedures * Responsible for participating and understanding of all training offered to Chase Originators. * Utilized automated processing software to input information from client applications and generate individual credit reports

* PROFESSIONAL ACHIEVEMENTS * Received numerous of commendations from senior management for funding a monthly average of 90% of loans in pipeline and outperformed company average in achieving loan-processing turn-around time of 15 days or less (compared to typical 30 to 45 days). * DUTIES AND RESPONSIBILITIES * Preformed a pre-audit on Loan Officers and Mortgage Consultants loan files for accuracy prior to submission for underwriting. * Preformed Credit analysis, calculated income from tax returns and paystubs, pricing analysis, system navigation assistance, policy clarification, product guideline clarification, process flow interpretation, and loan level economic recommendation. * Expert in conventional credit policy/product, government credit policy/product, pricing, and system navigation or fulfillment procedures * Responsible for participating and understanding of all training offered to Chase Originators. * Utilized automated processing software to input information from client applications and generate individual credit reports