Donya Habib

Business Development Representative

· Provided leadership and direction to the team · Optimized staffing levels through strategic scheduling and leave management · Oversaw the technical infrastructure of warehouse operations · Successfully negotiated contracts and created agreements with service providers, resulting in cost savings · Managed purchasing, incoming goods, and invoice verification, ensuring accurate inventory management · Created outgoing invoices, contributing to efficient financial operations · Managed occupational health and safety programs, including organizing regular ASA meetings and coordinating employee health screenings · Key point of contact for facilitating expert assessments and addressing safety-related matters · Directed departmental operations for Consumables and Tego, actively contributing to project efforts focused on restructuring and ensuring timely availability of promotional resources · Managed the warehouse expansion project, overseeing various aspects of the process · Participated in construction meetings to ensure project alignment and progress · Coordinated with general contractors and trades to ensure smooth operations and timely completion · Recognized as a high-potential employee and selected for participation in the company's Talent Management Program

· Provided comprehensive administrative support to ensure smooth daily operations · Assisted in inventory audits and stock verification to ensure accurate record-keeping · Compiled and validated reports and numerical data to ensure accuracy and reliability · Supported store operations through effective organizational task management · Developed engaging and visually impactful PowerPoint presentations to support communication and information sharing · Organized and facilitated both internal and external training programs to enhance skill development and knowledge sharing

· Provided comprehensive administrative support to ensure smooth daily operations · Crafting impactful presentations and personalized client communications · Organizing and executing conferences, events, and corporate celebrations · Managed procurement processes, including sourcing, purchasing, and supplier coordination, to ensure efficient and cost-effective operations · Coordinating travel arrangements, bookings, and managing expense reports · Managed and coordinated diverse internal processes to ensure seamless operations · Administered the time tracking system by monitoring and recording employee annual leave, sick leave, and flex time, while maintaining comprehensive employee records and conducting insightful data analysis

· Spearheaded the establishment, organization, and leadership of an international project, ensuring strategic execution and operational success · Managed a project team, overseeing rota scheduling and annual leave to optimize workforce efficiency · Supervised and regulated train operations along designated routes, ensuring seamless service and adherence to operational standards · Coordinated the ordering and management of special trains, schedules, personnel deployment, and terminal slot allocations · Facilitated clear and effective communication with clients, partners, train drivers, operations centres, terminals, and service providers to maintain operational excellence

· Delivered first-line support by assisting clients with software-related inquiries and troubleshooting · Installed and configured software solutions for new clients, ensuring seamless integration and functionality · Conducted user training sessions and facilitated user acceptance testing to enhance software adoption and efficiency