Donovan Choa

• Design optimization of Rise&Walk InClinic Device • Design and implementation of improvements to reliability & serviceability • Working in cross-functional team to ensure device uptime • Supporting and servicing customer devices nationwide

• Optimization of the Design and Manufacturing Process of the Rise&Walk InClinic • Supporting customers for the service and maintenance of their devices

• Design and development of automated production equipment for the diagnostic culture media industry • Diagnose and troubleshoot machine functions for machine qualification and Factory Acceptance Tests • Preparation of detailed system documentation, assembly drawings, and bill of materials • On-site installation and setup of new equipment and training of machine operators • Working directly with customers to remotely diagnose and troubleshoot existing equipment • Managing timelines of multiple projects simultaneously

• Identification and resolution of discrepancies within the Salesforce system • Locating, researching, and correcting potential lost revenue and bookings to ensure manufacturing capacity and accurate future growth projection. • Map out, analyze, and optimize the Engineering Drawing Release Cycle • Identifying process workflow inefficiencies to develop a more streamlined and effective process.

Majored in Manufacturing and Mechanical Engineering Technology with minors in Business and Manufacturing Systems. Focused on Lean Manufacturing, Manufacturing Design, and Automated Manufacturing to build a smarter and more efficient future. Learned the ropes of business management and supply chain operations to truly streamline the entire Manufacturing Process.