donna mulcahy

Organizational Development Consultant and Principal of Miss Bliss Consulting LLC, specializing in Executive Coaching, Mediation, and Facilitation. Executive Coach for Kennesaw State University MBA program and government clients within the Department of Health and Human Services assisting senior staff in the areas of performance and effective communication. Registered neutral with the Georgia Office of Dispute Resolution, certified in domestic relations and civil mediation. Facilitated executive workshops with all levels of employees from front office through senior leadership, on the topics of conflict resolution, change management, sales training, process design and improvement, and strategy development. Multi-dimensional organizational projects have included investigations, root cause analyses and corrective action implementations, and the development of strategic business objectives and Key Performance Indicators within specialized work groups.

promotion) Directly supervise 15 employees responsible for the occupational needs of over 360 federal agencies and $130 million in annual revenue. Responsible for human resource issues such ensuring capitalizing on available talent to enhance team performance, recognizing and rewarding high performance, providing constructive feedback to employees to facilitate their development, writing performance evaluations, managing and resolving conflicts and disagreements, ensuring the payroll is approved on time, keeping staff abreast of staffing vendor policies and procedures, answering questions related to staffing vendor corporate matters, and leading and mentoring the staff. Collateral duties as a Business Development Consultant include managing programs that work in partnership with Federal Agencies to design and deliver comprehensive solutions to meet the occupational health needs of their workforce. Also responsible for strategic customer contacts and increasing revenue in the assigned $11M book of business. Increased this business by $1.5M in FY08, and $4.3M in FY10.

Organizational Development engagements in the areas of facilitation, mediation and coaching. Collateral duties as a Business Development consultant and Associate Program Manager.