donna ward-frenton

* Placed Special Orders for customers of our 9 locations * Ran reports for the VP of the company * Checked inventory * Processed inventory to go out to all locations * Answered phone calls from all locations to assist in special orders, stock of inventory * Answered customer complaint calls and helped to resolve their issues * Spoke with various vendors to place special orders * Faxed special orders to various vendors * Followed up on special orders for status of shipping * Assisted the VP with various reports and ordering of inventory

* Demonstrated creativity in exciting marketing and advertising strategies * Customer Service responsibilities to make patrons feel welcome * Employee liaison, including training and scheduling * Assist in bookkeeping duties including accounts payable and employee payroll

* Promoted from Sales Associate to Assistant Manager after one year of service * Supervised 3-5 employees daily * Scheduled employee work hours * Responsible for entry and balancing of employee payroll * Responsible for opening and closing store, including cash drawer * Supervised and managed seasonal inventory change * Training responsibilities of other Sales Associates and Assistant Managers * Monthly financial reports and goal setting * Interacted with customers to determine their clothing needs

* Bank Teller duties: balancing cash drawer on daily basis * Teller duties included management of large sums of money * Posting payments to proper accounts * Used people skills to problem solve each customers financial needs accordingly

* Demonstrated creativity in assisting customers with their gift and card selection * Responsible for daily balancing of cash drawer * Employee liaison, including hiring, training, scheduling, and firing * Bookkeeping duties including accounts payable and employee payroll