Donna Farmer

Senior Business Analyst @ Pearson

About

-Business Analyst (BA) for 10+ years in IT teams for companies well-regarded for education technology (EdTech) -Met 100% of deadlines (while serving multiple roles as BA, project lead, scrum master, and product owner) of an online tool for classroom teachers to create custom assessments, using AI assistance, for accommodating their curriculum and individualized instruction. -Well-versed in Agile methodologies (Scrum and Kanban) as well as classic waterfall -Experienced liaison serving product owners, UX designers, developers, quality engineers, technical writers, and customer service throughout the SDLC -Curious and critical thinker always ready to ask questions that promote group discussion, visualizing, and collaboration, to determine next steps and their owners, and to resolve user issues -Talented at writing concise and meaningful user stories (Gherkin) and documentation to describe functional and technical requirements, to be consumed and verified by technical teams -Degrees: Bachelor's and Master's from Kansas State University, Manhattan, KS -Career transition to IT via DePaul University, Certificate of Completion

Country

United States

City

Belleville

Industry

Information Technology & Services

Skill

Business Analysis, Requirements Analysis, SDLC, Agile Methodologies, Software Project Management, Project Management, User Acceptance Testing, Business Process Improvement, Business Process Mapping, Vendor Management, User Stories, Software Development Life Cycle (SDLC), Integration, Scrum, Software Documentation, Requirements Gathering, Change Management, Software Development, Program Management, PMP

Experience

Senior Business Analyst

Pearson

2022-2 - 2024-12 · 2 yrs 11 mos

Hoboken, New Jersey, United States

* Collaborated with senior leadership for their commitment to using existing internal solutions, saving Pearson $975K+ for 2025 budget. * Achieved every deadline for teacher's content creation tool (for Pearson Online Classroom) while concurrently serving 4 roles: Product Owner, Business Analyst, Scrum Master, and Project Manager. * Delivered AI enhancements for content creation; met aggressive deadlines to accommodate crucial customer demand. * Elicited and crafted requirements in Jira, using Gherkin syntax for acceptance criteria (AC). Ensured that standards for WCAG 2.0, FERPA, and UI / UX design were met.

Senior Business Analyst

TEKsystems

2020-12 - 2022-2 · 1 yr 3 mos

Contractor for Pearson Education, Inc.

Senior Business Analyst

Riverside Insights

2018-10 - 2020-4 · 1 yr 7 mos

Itasca, Illinois, United States

* Elicited, researched, organized and documented requirements for innovative UI/UX designs for web application -- used by teachers, proctors and students when administering and completing online assessments -- for improved user experience, security, privacy; and for compliance to WCAG 2.0 and FERPA.