
donna dirsch
director of customer service
About
April 2012 – January 2013 (10 months)dallas, tx (galleria towers). Accounts Payable, Payroll, Human Resources, Personnel Legal Administration Regulatory...
united states
dallas
management consulting
purchasing, sales, budgets, business development, contract negotiation, customer service, employee benefits, human resources, inventory control, leadership, management, marketing, negotiation, program management, project management, strategic planning, strategy, training
Experience

store manager
jones retail corporation
Managed store personnel and customer relations of Dallas Northpark Easy Spirit Location. Set sales goals for associates and managers. Responsibilities included Inventory Control, purchase order reconciliations, preparation of store P/L reports and implementation of store-level marketing/merchandising programs.

finance and operations manager
twomey concepts

vice president of purchasing and general manager
scrapbook warehouse

director, account relationship manager
transamerica retirement solutions

director of customer service
pro supps usa

operations manager
edward c bailey enterprises, lp
* Accounts Payable, Payroll, Human Resources, Personnel * Legal Administration * Regulatory Compliance (OSHA Logs, DWC-7, DOL Audit, Census Bureau Filings) * Merchant Accounts (AMEX, MC/Visa, Discover, Diners Club) * Commercial Insurance * Medical Insurance (BCBS, VSP, Dearborn) * 401(k) Plan Administrator * Daily Financial Reporting (Patrizios, Bailey’s Prime Plus, Nosh, Snack, Chesterfield, Uptown Bar & Grill)

project specialist
mannatech
Provided business support to the Vice President of Global Marketing, Category Leaders and Marketing Directors by preparing manuals, charts, documentations and presentations. Prepared and maintained department personnel records. Accomplishments Completed intense 6-week Product Launch and Lifecycle, “Go-to-Market™” training program, while maintaining the 3000 sq ft store-front merchandising. Developed team-wide communication and collaboration skills, enhancing the quality of the team’s products & processes. Researched and analyzed marketing expenses, resulting in a 15% reduction of the annual operating budget. Reorganized and consolidated departments accounting practices, achieving an annual cost savings, exceeding $300,000 Participated in Space Planning meetings and coordinated department replacements and moves.

senior pension service representative
massmutual financial group
Established and maintained account relationships to meet sales targets with a full line of products/services, requiring a thorough understanding of State/Federal qualified plan laws and regulations (ERISA, IRS, DOL, SEC, etc.). Specialized in management of Retirement Plans [401(k), 457, Money Purchase and Pension] for Corporations. Maintained profitability and performance of clients’ plan. Knowledgeable of LOA, FMLA, STD, LTD, COBRA, Cafeteria Section 125, Deferred Compensation plans and payroll processing. Accomplishments Developed and implemented an Annual Plan Review prototype which became an industry standard Collaborated effectively with sales associates during sales and implementation meetings after reviewing complex plan documents, administrative manuals, and systems documentation, contributing to consisten run as the Top Regional Sales Office Increased corporate sales activities by providing on-site support and educational services for key clients, increasing enrollment statistics. Earned/maintained Group I Life Insurance, SEC Series 6 & 63 Licenses
Education
university of north texas
donna dirsch's Contact Information
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